TSP Laser Focuses on Enterprise Print Management Service

DALLAS–(BUSINESS WIRE)–TSP (Technology Service Professionals), a leading provider of information technology services to Fortune 500 companies, announces a reinvigorated print management and printer repair services solution for its customers, enterprise print management (EPM). TSP concurrently announces a new business development manager tasked with growing and selling the offering – Bob Crow, an experienced sales professional with over 20 years of experience in the printing industry. Enterprise print management is designed to maximize uptime and productivity for TSP customers, while economically delivering a robust print environment.

Enterprise print management is TSP’s total solution for managing customers’ multifunction printers, merging print management software, proprietary IT ticket resolution, and best in class certified technicians, ultimately creating a turnkey, single point, customer-centric solution. White glove is the highest service level option offered by EPM – a turnkey, full-service managed print solution including all paper management, along with regular service, support and toner.

“We always start by listening to our customers and then provide handcrafted solutions, instead of pushing our own agenda. Our first customer, who is still a customer, shared with us that their internal staff was keeping print systems running properly, ultimately costing them time and money. To meet that need, we started offering enterprise print management as a tailored, add-on solution. When we were recently introduced to Bob, we realized this service has real potential as a standalone service, with him leading sales,” said Rick Skaggs, co-founder, TSP. “Bob’s deep industry expertise makes him the perfect person to head up this service, which will be a big focus area for TSP in 2016, and we’re thrilled to have him on board.”

“I couldn’t be more excited to join TSP and lead this service offering. The company is truly vendor agnostic, not driven whatsoever by quotas or relationships with specific vendors. As a result we are able cater to customers’ exact needs, and often, work with their existing machinery to save them money,” said Bob Crow, business development manager, TSP. “TSP provides a more complete, unique, and thorough service than any other on the market today.”

TSP is currently offering enterprise print management to all new and existing customers; contact sales@mytsp.net if interested.

About TSP (Technology Service Professionals)

TSP (Technology Service Professionals) is a privately held information technology services company founded in 2002 by Rick Skaggs and Frank Gonzalez. The business provides top-tier services in enterprise solutions, shared solutions, and industrial automation. The Certified Minority Owned Business has more than 600 employees, and its service area includes more than 35 U.S. states as well as Canada. The company’s client portfolio includes Texas Instruments, International Paper, Hewlett-Packard, Goodyear, Georgia-Pacific, Dell, Raytheon, 3M, Hitachi, NetApp, Lockheed Martin, IBM, and Neiman Marcus. To learn more, visit http://mytsp.net.

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