December 9, 2021 – Solimar Systems, Inc., provider of leading workflow solutions for print production and digital communications, today released the latest versions of its SOLitrack™ and SOLsearcher™ Enterprise document access, tracking, reporting, and visibility dashboard platforms.
A significant enhancement featured in these latest versions is the ability to track individual mailpieces to delivery via USPS. The latest versions also support OpenID® Connect™ and secure Single Sign-On (SSO) for integration with third-party authentication services.
Visibility from Production to Delivery
SOLitrack 2.5 expands the Piece Level Tracking (PLT) module to support mail tracking status, including delivery and return, from the United States Post Office® (USPS®) via the Intelligent Mail® Barcode (IMb™) as each piece is scanned.
Jonathan Malone-McGrew, Senior Director of Engagement, Solimar Systems, explains, “By offering advanced piece level tracking at every stage of the workflow, our customers benefit from end-to-end visibility into the production and delivery process, increasing their productivity. Such visibility helps mail production operations to better manage compliance with regulatory requirements and Service Level Agreements (SLAs) associated with processing highly personalized and sensitive content.”
The benefits of PLT extend beyond transactional mail (such as statements and invoices) to other increasingly personalized content such as customized books and catalogs. Companies in the labels and packaging market can also reap benefits as the industry trends towards increased personalization and, therefore, requires a more complex and precise workflow management solution.
Expanded Secure Authentication Capability
SOLitrack 2.5 and SSE 4.0 easily incorporate into systems providing access to external users. By supporting OpenID Connect Authentication, SOLitrack and SSE allow users to authenticate using third-party authentication services like Google. This OpenID Connect support complements existing LDAP and private registration features in the products.
“SOLitrack and SSE simultaneously support production and customer service workflows, as well as B2B and B2C access,” says Malone-McGrew. “Open ID Connect support expands the options our users have for deploying these systems in multi-tenant environments.”
SOLitrack 2.5 also includes enhancements to the German and French language packs, as well as additional reporting capabilities.
“We’re excited to offer this new functionality to our global customers,“ adds Mary Ann Rowan, Chief Experience Officer, Solimar Systems. “We strive to ensure our solutions are intuitive, off-the-shelf configurable, and need little to no professional services. With the latest updates, SOLitrack and SOLsearcher are accessible to a wide range of print environments where tracking digital and/or physical content is critical.”
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