SCHAUMBURG, IL, ISSUED FEBRUARY 24, 2023…Pulse Technology, a leading managed technology services provider (MTSP) serving the Midwest and beyond, will share its expertise with top industry organizations at the 22nd Annual Technology Assurance Group (TAG) Convention in Charleston, South Carolina next month.
The private event will take place at the Marriott Charleston from March 26-28, 2023, where many of the industry leaders in the U.S. and Canada who specialize in IT, cybersecurity, VoIP, video surveillance and copier solutions will convene to discuss the topic of “exceeding customer expectations.”
Pulse Technology was selected because of its reputation as a thought leader in the marketplace, its unparalleled ability to deliver exceptional customer experience and its many contributions to the technology industry.
All convention speakers will share how they deliver “above and beyond” experience to their customers.
“It’s important to remain on the leading edge when it comes to exceeding our customers’ expectations,” said Chip Miceli, CEO of Pulse Technology. “Many companies boast about delivering a fantastic customer experience; however, only a small portion of those companies actually measure their customer experience with data and only a fraction of those companies invest the time to attend events such as this one. Just as it is important to remain current on the latest business technology solutions, it’s equally important to find new methods to improve our customer satisfaction levels.”
Convention speakers will discuss best practices related to improving company culture, fostering camaraderie, improving customer relationships over the long-term and how to elevate customer experience so that they earn more trust.
Miceli continued, “When we invest time researching how to improve customer experience, we always see positive results. We are looking forward to this convention and sharing what we do, as well as hearing the best practices of other attendees.”
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