Pulse Technology Promotes Will Miceli to Service Manager

SCHAUMBURG, IL, Issued January 25, 2023…Pulse Technology (http://pulsetechnology.com) announced today that Will Miceli of Barrington, IL has been promoted to the position of Service Manager. As Pulse continues to expand with the construction of a new office and warehouse facility in Merrillville, IN, the role of the company’s Service Manager has expanded. The responsibilities of this new position will include overseeing the Pulse’s team of dispatchers, multiple warehouse facilities, and the organization’s award winning team of service technicians at the company’s Illinois and Indiana locations.

“We are very pleased to announce Will’s promotion to Service Manager,” said Michael Fair, Director of Business Development. He added, “Will’s tenure here covers nearly two decades, and his knowledge of the different roles of technicians, warehouse workers and dispatchers makes him the ideal choice for this role.”

In his 17 years with Pulse, Will has been successful in several roles, including the past 5 years as Service Technician. The Palatine, IL native earned an Associate’s Degree from Harper College, and has continued to further his education in the industry by earning certifications from Sharp, Epson, Kyocera, HP and Oki. In his spare time, Will enjoys outdoor activities including hunting and fishing.

He said, “As we continue our expansion into Indiana with a new facility, the role that our warehouse team, technicians and dispatchers play will become even more critical. I’m glad to have the chance, as Service Manager, to help with this expansion.”