Panasonic Commitment To Quality, Reliability Slashes Scanner TCO

NEWARK, N.J.—April 5, 2017–In the world of enterprise business machines, increased customer demand for reduced Total Cost of Ownership (TCO) and environmentally-friendly devices poses a substantial challenge for manufacturers of “mission critical” devices such as document scanners.

“Scanner downtime disrupts workflow, reduces employee productivity, and can negatively impact a company’s bottom line,” said Joseph Odore, Product Manager, Panasonic System Communications Company of North America, Division of Panasonic Corporation of North America. “Reliability, uptime, frequent scheduled maintenance, and world-class warranty coverage have become major factors for scanner procurement managers.”

“At Panasonic, we are especially proud of our reputation for delivering rock-solid scanners,” continued Odore. “In fact, our scanner failure rate, based on service records from 2006 – 2015, is virtually zero. Couple that with the best-in-class image quality, industry-leading warranties, and extended service and maintenance contracts, and you can see why Panasonic is a major force in the scanner market.”    

“Unlike many of our competitors, Panasonic has spent nearly 25 years developing a core competency in scanner design, component manufacturing, and quality control,” said Odore. “Every one of our products is engineered and manufactured with a primary emphasis on recognizing, meeting, and exceeding our customers’ expectations with high value, reliability and minimal service requirements.”

Odore also noted that Panasonic has a long history of developing and adopting environmentally-friendly initiatives. “Every Panasonic scanner sold worldwide has been manufactured in an ISO 14001-certified Environmental Management System and RoHS-compliant manufacturing facility,” he said, adding, “Our recycling and take-back programs also ensure that products, which have reached the end of their serviceable life, are disposed of in an environmentally-friendly manner.”

In a highly competitive document scanner market, serving many vertical industries such as healthcare, public service, transportation and insurance, Panasonic Systems Communications Company of North America’s Office Products Business Group has been an industry-leading, design-stage-to-end-user manufacturer of high performance, high ROI/low TCO, ecologically-friendly scanners for almost a quarter century.  

About Panasonic System Communications Company

Panasonic System Communications Company of North America, Division of Panasonic Corporation of North America, delivers reliable technology solutions for government and commercial enterprises, nonprofit organizations, creative professionals and SMBs. Learn more at

About Panasonic Corporation of North America

Panasonic Corporation of North America provides a broad line of digital and other electronics products and solutions for consumer, business and industrial use. The company is the principal North American subsidiary of Osaka, Japan-based Panasonic Corporation and the hub of Panasonic’s U.S. branding, marketing, sales, service and R&D operations. Learn more about Panasonic at

About the International Organization for Standardization (ISO)

The International Organization for Standardization (ISO) is an international federation promoting the development of international manufacturing, trade, and communication standards. ISO 14000, a series of standards, provides the framework for managing the environmental impacts of an organization. The ISO’s 14001 Environmental Management System (EMS) requires companies to require the organization to establish an environmental control policy, educate employees about procedures and continually monitor environmental performance use to minimize or prevent environmental impacts and risks. Learn more about the ISO at

About RoHS

RoHS, also known as Lead-Free, stands for Restriction of Hazardous Substances. RoHS, also known as Directive 2002/95/EC, originated in the European Union and restricts the use of six hazardous materials found in electrical and electronic products. All applicable products in the EU market after July 1, 2006 must pass RoHS compliance. RoHS impacts the entire electronics industry and many electrical products as well. Any business that sells applicable electrical or electronic products, sub-assemblies or components directly to RoHS countries, or sells to resellers, distributors or integrators that in turn sell products to these countries, is impacted if they utilize any of the restricted materials. Panasonic is helping eliminate hazardous electronic waste materials from landfills and waste dumps around the world, initiating sales of RoHS-compliant products throughout its entire global marketing network. Learn more about RoHS at

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