Konica Minolta Again Named a Leader in Worldwide Print Transformation by IDC MarketScape

Ramsey, NJ — Konica Minolta Business Solutions U.S.A., Inc. (Konica Minolta) today announced it has been named a “Leader” in the IDC MarketScape: Worldwide Print Transformation 2023 Vendor Assessment (doc #US51146523, August 2023). The IDC study evaluated the market for print transformation through the IDC MarketScape model, based on a standardized set of parameters to produce a comparative analysis of hardcopy vendors, factoring in quantitative and qualitative aspects that position vendors for success in this global market. Konica Minolta was also named a Leader in the 2020 vendor assessment on this market.

“The disruption created by the pandemic cannot be overstated, and organizations in every sector are still deciding on the best ways to work with efficiency and security to grow their businesses using new technologies,” said Chris Bilello, Vice President, Business Solutions Development, Konica Minolta. “Konica Minolta operates in more than 150 countries around the world, leading our customers through their digital transformation journey, tailoring our solutions to meet their individual needs, industry, size and digital maturity level. We are especially pleased that the IDC MarketScape has recognized our work by naming us a Leader in this report.”

The IDC MarketScape’s assessment of Konica Minolta highlighted five strengths in the category of worldwide print transformation:

The Intelligent Connected Workplace (ICW) – “In its approach to rethink the world of work, Konica Minolta has built a comprehensive Intelligent Connected Workplace (ICW) framework to address transformation that connects people, knowledge and workplace from anywhere, at any time, and with anyone. It combines managed print services, document workflow, information management, managed applications, infrastructure management, security and cloud services. Several of these services offer a set of several sub-services. Last, ICW operates under a three-pillar approach of consult, implement and manage that highlights an end-to-end process for transformation.”

Cloud partnerships – “Konica Minolta has established a comprehensive network of strategic partnerships for its cloud solutions portfolio. Central to this approach are its relationships with Microsoft and Google. The company is a Microsoft Global Managed Partner and a Microsoft Cloud Solution Partner, delivering managed services of Microsoft’s most-used cloud (Azure) and on-premises office technologies. Konica Minolta’s five-year partnership with Google leverages the Google Cloud Platform for its internal data and analytics strategy and to build future data-driven business models. This platform also includes a suite of artificial intelligence solutions to streamline workflows and manage data more efficiently.”

Transformative IP – “Konica Minolta’s own IP has led to the development of several cloud, IoT and new technology offerings, including FORXAI/Video Surveillance Security and the Dispatcher portfolio (workflow automation and print management software), all intended to help with customers’ digital transformation efforts.”

Shift to the cloud for remote work – “Konica Minolta’s established transition to an Intelligent Connected Workplace served to establish the company’s shift to the cloud. The global pandemic and the need to transition IT infrastructure and operations to the cloud fit nicely with the company’s already stated strategic initiative. It also helped Konica Minolta customers seamlessly integrate working from home with traditional office operations.”

Acquisition history – “The company’s recent acquisition history was particularly focused on managed IT and enterprise content management, but it has also covered security, VoIP, Business Process Outsourcing, vertical-specific solutions and data services. While many of these activities initiated in a specific region, the acquired technologies and skills are leveraged globally.”

The IDC MarketScape report notes that companies should consider Konica Minolta because, “Konica Minolta leads customers through their digital transformation journey and achieves this through a comprehensive portfolio of services and solutions tailored to individual customer needs, independent of company size, digital maturity or industry. While the company continues to build its IT services infrastructure, the company’s 85% retention of these customers is impressive. Customers seeking a traditional copy/print provider with a vision of the reimagined office may want to consider Konica Minolta.”

Visit Konica Minolta  online to download an excerpted copy of the report.

Have news to share? We want to help you spread the word. Submit your media releases to news@theimagingchannel.com. Please submit releases in Word or text docs or in the body of an email. Please do NOT send PDF documents.