London, UK, July 2022 – ISN-Partners has expanded its innovative workflow and digitization support platform, 2CLIXZ, which automates the Customer-Dealer communication by adding Augmented Reality.
With 2CLIXZ, new workers and seasoned technicians can remotely assess a situation and guide to resolution using a suite of augmented reality tools via mobile devices. Technicians and experts can be in two places at once.
“Our software solution address some of the biggest needs for customers – quickly and efficiently opening service tickets, and easily take care of simple hardware challenges,” says Jan De Kesel, “studies show 33% of field service calls require expert advice from remote resources and talking over the phone is ineffective. Our platform is designed to resolve this situation.”
2CLIXZ augmented reality redefines the interactions between machinery, equipment and humans while reducing travel required for legacy service & repair operations. Technicians are empowered to provide remote support with video calls to do a preliminary check of the issue and maybe solve it.
2CLIXZ is available in the US for resale through various distribution channels and we are actively seeking dealers.
Office technology, output device, and workflow solutions resellers will reduce hiring and travel expense and shorten the training timeframe. Establish a digital business model with improved service and reduced environmental impact.
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