We recently had the opportunity to visit the team at Hytec Dealer Services at their facility in Orlando. Hytec, a longtime industry player, got its start in 1981 as a division of Delta Business Systems doing Canon and Sharp circuit board repair. Today, operating out of a 50,000-square-foot state-of-the-art facility, Hytec provides solutions for multiple industries, but remains focused on its imaging industry core. As a market leader in circuit board repair, the company is an authorized partner for the industry’s biggest names, providing repair for Canon, EFI, HP, Konica Minolta, Kyocera, Lanier, Ricoh, Sharp, Toshiba, Xerox and more.
Hytec’s facility is a great example of “a picture is worth 1,000 words,” so take a look at some of what we got to experience.
Hytec has developed a sophisticated inventory tracking system along with its testing and repair capabilities, giving it the ability to provide fast turnaround on thousands of parts and to find out instantly the status of a single part or order — impressive, especially when you view the testing and repair area as well as the inventory area.
While circuit board repair is at the heart of Hytec’s operation, the company also repairs electromechanical assemblies like fusers and stapler assemblies.
Supply chain issues? Hytec is innovating solutions for some hard-to-get parts by 3-D printing them. However, they’re still pretty happy to see new shipments come in.
Hytec’s Drive Secure is a hard drive sanitation and data destruction service. The company provides secure lockboxes for clients to ship their hard drives to the facility, which either erases the drive to DoD 5220.22-M standards and returns it with a certificate of data destruction, or completely destroys the drive with an industrial-grade shredding process that randomly discharges the waste.
People are at the heart of Hytec’s operation. Several of its more than 100 employees have been with the company since its inception.