is Director of Pre-Sales Engineering at mindSHIFT Technologies. He earned an M.A. in Education from Ball State University and an M.S., Computer Information Systems, from the University of Phoenix. With industry certifications including MCSE, MCSA, NET+ and CDIA+, Eric is a hands-on strategist who brings real-life experience to the table. Prior to joining mindSHIFT, Eric managed IT for major educational institutions and was COO/CIO at a multimillion dollar regional dealership.