Blogs

Henning Volkmer ThinPrintby Henning Volkmer

With cyber attacks on the rise, customers are often more interested in talking about comprehensive security than printing. To meet this challenge, you need to get your audience’s attention and learn how to shift the conversation to achieve your print objectives.

Lance Elickerby Lance Elicker

We have all heard the term “Garbage In, Garbage Out,” and usually nod our heads when we hear it because it applies to most applications in life. When it comes to information management, most of the emphasis is placed on the repository/workflow portion of the application or system. There is no denying these systems are vital to your business — they run your business by housing all your critical business data. But regardless of how good your back-end system is, what happens when you feed it garbage? NOTHING – and that’s the problem.

PA 2018 120by Patricia Ames

Cloud technologies are growing in popularity — especially among the SMB crowd — for their flexibility, on-demand accessibility, and lower cost relative to their on-premises counterparts. According to The small business revolution: trends in SMB cloud adoption, a study conducted by the application marketplace developer BCGS, “new applications are continually coming to the market and technological developments are steadily improving connectivity, which means we’re likely to see business using more applications at every stage of their lifecycle.” 

Sheryne Glicksmanby Sheryne Glicksman 

People, defined as internal and external customers, want processes and systems to be simple, fast and easy to use. We, as consultative people in a sales oriented environment, want to help our customers be more efficient.

Brad Roderick 2018 120by Brad Roderick

Have you ever felt like you are already behind and it’s only the beginning of the year? Every January countless sales producers receive their new quota and immediately feel like they are behind. For some people, this can be almost debilitating. For others, it sparks the drive to succeed … at least for the moment. Somewhere over the next few weeks, or even days, after the initial and momentary motivation, there comes that sinking feeling. After all, if you were already fully capable of delivering the new higher number, wouldn’t you already be doing it?? Reread that question a few times. Now read it again. Then consider the popular definition of insanity, “doing the same thing over and over and expecting different results.”

PA 2018 120by Patricia Ames

Ricoh pulled out all the stops at their latest dealer meeting in late October in Las Vegas. Called Convergence, the event gathered a big crowd of about 1,400 guests, including yours truly. Convergence focused on the company's plan to collaborate with dealers to help mitigate the changing work environment impacted by technological disruption. Ricoh’s plan includes sharing resources and expertise with their dealers, as well as equipping them with new technology their customers need in today’s business environment. Ultimately, the company aims to help dealers take advantage and succeed in the changing document imaging environment.

EricStavola Picby Eric Stavola

With all the talk of businesses needing to adapt to a connected world, digital leadership roles are on the rise. I believe over the next few years that these roles will be evolving as company executives learn what is required today in order to thrive in what market research firm Gartner calls the “digital cultural revolution.”

ErichKronby Erich Kron

Often, information security focuses on technical solutions to combat cyber threats. While technical controls are important, it is at least as important to remember the users in the fight against cyber criminals.

Henning Volkmer ThinPrintby Henning Volkmer

Are your customers avoiding conversations around printing? It’s likely because they feel there are no interesting ideas to pursue that would really drive their business. A private cloud enterprise print solution is your ticket to breaking through this perception in the upcoming year.

John McIntyresqby John McIntyre

In what will be the last quarterly report before the company splits, on October 28 Xerox released its third quarter earnings report and delivered more details about the pending spinoff of its business services group, to be named Conduent. The company stated that the separation work was proceeding as previously announced, and that the spinoff and creation of Conduent would be accomplished before the end of 2016 – so sometime in the next seven weeks. Considering that the Thanksgiving and Christmas holidays are included in that end-of-year period, a lot of midnight oil will be burned by the Xerox team in pursuit of completing the task at hand.