Ben Bohman webby Ben Bohman

There are several reasons why companies today are switching to managed IT services providers. Following are just a few.

KevinCraneby Kevin Craine

Companies spend millions of dollars to send millions of customer statements each and every month. While the stats and numbers can vary, let’s assume that it costs your company approximately one dollar to print a simple, one-page statement. Then add to that the cost of an envelope and the postage; another dollar or so, give or take. Now multiply that $2 by the number of mail pieces that go out the door each month and my guess is that your company now has invested a significant amount of money into this routine customer communications process.  So the question becomes: is that investment simply a lost cost, or are you wasting an important opportunity to build revenue instead?

PA 2018 120by Patricia Ames

You can play video games on your MFP. OK, it’s not a standard feature, but with a little ingenuity, it can be (and has been) done. So if that's possible, just imagine what else they can do.

Amy 2018 120by Amy Weiss

Spend any amount of time in a healthcare setting — a hospital, doctor’s office, surgical center or rehab facility, for example — and you’ll quickly realize a few things: medicine has come a long way, hospital coffee has not, and communication is absolutely vital in healthcare — something that has been both helped and hindered by technology and the need for security.

Henning Volkmer ThinPrintby Henning Volkmer

With cyber attacks on the rise, customers are often more interested in talking about comprehensive security than printing. To meet this challenge, you need to get your audience’s attention and learn how to shift the conversation to achieve your print objectives.

Lance Elickerby Lance Elicker

We have all heard the term “Garbage In, Garbage Out,” and usually nod our heads when we hear it because it applies to most applications in life. When it comes to information management, most of the emphasis is placed on the repository/workflow portion of the application or system. There is no denying these systems are vital to your business — they run your business by housing all your critical business data. But regardless of how good your back-end system is, what happens when you feed it garbage? NOTHING – and that’s the problem.

PA 2018 120by Patricia Ames

Cloud technologies are growing in popularity — especially among the SMB crowd — for their flexibility, on-demand accessibility, and lower cost relative to their on-premises counterparts. According to The small business revolution: trends in SMB cloud adoption, a study conducted by the application marketplace developer BCGS, “new applications are continually coming to the market and technological developments are steadily improving connectivity, which means we’re likely to see business using more applications at every stage of their lifecycle.” 

Sheryne Glicksmanby Sheryne Glicksman 

People, defined as internal and external customers, want processes and systems to be simple, fast and easy to use. We, as consultative people in a sales oriented environment, want to help our customers be more efficient.

Brad Roderick 2018 120by Brad Roderick

Have you ever felt like you are already behind and it’s only the beginning of the year? Every January countless sales producers receive their new quota and immediately feel like they are behind. For some people, this can be almost debilitating. For others, it sparks the drive to succeed … at least for the moment. Somewhere over the next few weeks, or even days, after the initial and momentary motivation, there comes that sinking feeling. After all, if you were already fully capable of delivering the new higher number, wouldn’t you already be doing it?? Reread that question a few times. Now read it again. Then consider the popular definition of insanity, “doing the same thing over and over and expecting different results.”

PA 2018 120by Patricia Ames

Ricoh pulled out all the stops at their latest dealer meeting in late October in Las Vegas. Called Convergence, the event gathered a big crowd of about 1,400 guests, including yours truly. Convergence focused on the company's plan to collaborate with dealers to help mitigate the changing work environment impacted by technological disruption. Ricoh’s plan includes sharing resources and expertise with their dealers, as well as equipping them with new technology their customers need in today’s business environment. Ultimately, the company aims to help dealers take advantage and succeed in the changing document imaging environment.