Contributions and insights from leading voices in the MPS, document management and office technology industry.

Blogs

The Imaging Channel

by The Imaging Channel | 04/30/2014

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The Importance of Social Media Policy

The Imaging Channel

by The Imaging Channel | 04/29/2014

peter daveyby Peter Davey | 4/29/14

Although most managers would certainly frown upon employees updating their social media status from 9 to 5, the likelihood of this happening in your office is probably pretty high. 

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Leading Others to Action – Part 2

The Imaging Channel

by The Imaging Channel | 04/18/2014

by Brad Roderick

This is the second in a three-part series on how to help other people obtain their needs and achieve their goals by influencing how they think and the actions they take (aka, “How to get people to do stuff”). In the last installment we listed four general ways to get others to do the things that we need them to do. 

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A Quick Look Back at HP’s 2014 Industry Analyst Summit

The Imaging Channel

by The Imaging Channel | 03/20/2014

byRobert Palmer

HP’s 2014 Industry Analyst Summit, held March 4–6 in Boston, was a showcase event attended by more than 300 analysts from around the world. Although filled with as much industry jargon and marketing speak as one would want to hear in a three-day period, HP managed to connect the dots between its broad portfolio of products and services and its strategy around the converged IT infrastructure, which has become front and center for HP over the past few years.

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Leading Others to Action – Part 1

The Imaging Channel

by The Imaging Channel | 03/10/2014

by Brad Roderick

This is the first in a three-part series on how to help other people obtain their needs and achieve their goals by influencing how they think and the actions they take. I spent quite a bit of time carefully crafting the previous sentence. I did this because when we start diving into how to “get other people to do things” we can use the knowledge for purposes ranging from entirely altruistic to altogether evil. Hitler knew how to get people to take action, as did Dr. King. It is not the tool that defines good and evil, but the intent, purpose and application of the tool. So let’s use this stuff for good.

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The Rumors of My Death Have Been Greatly Exaggerated

The Imaging Channel

by The Imaging Channel | 03/06/2014

The title of this blog is a commonly misquoted quote attributed to Mark Twain. When I went to research the exact quote and context I discovered that Twain actually wrote a variation of this in several letters after hearing that a newspaper had mistakenly reported his demise. “The report of my death was an exaggeration,” seems to be the most accurate version of the quote, which has since become one of the most famous in the English language. It’s strangely appropriate for any number of occasions and uses.

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MPS Is Crucial to the Delivery of Workflow Software

The Imaging Channel

by The Imaging Channel | 02/25/2014

This guest blog was contributed by Michael Rich

If you have followed this blog closely over the past year, you likely noticed a recurring theme: MPS providers should look beyond print reduction in order to create a more profitable and sustainable MPS business. The interesting point to consider is that MPS is just as critical to helping businesses drive workflow changes.

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Musings on Mobility

The Imaging Channel

by The Imaging Channel | 02/25/2014

This guest blog was contributed by Scott Cullen

I've been doing a lot of traveling the past two weeks to various dealer meetings (Sharp, Toshiba, Konica Minolta), and one of the prevailing trends that is impacting the latest offerings from not only these companies, but virtually everyone else in the industry as well, is mobility. Everybody is talking about it and addressing it in one way or another.

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We Don’t Need No MPS Education!

The Imaging Channel

by The Imaging Channel | 02/25/2014

This guest blog was contributed by Sarah Henderson

My mind replayed a classic Pink Floyd song recently when a dealer sales manager informed me pretty bluntly that he knows everything there is to know about MPS and that nothing new is being said or published that is of interest to him.

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Would You Do It All Over Again?

The Imaging Channel

by The Imaging Channel | 02/22/2014

This guest blog was contributed by Scott Cullen | 9/13/13

If you were starting your career today, would you consider a position in the imaging industry? I ask that because there’s a school of thought these days that it’s a dying industry, so why would anyone in their right mind become a part of it? The good old days are well behind us, and winter, to use a “Game of Thrones” phrase, is coming. Hardware sales and printed output are trending downward, and software solutions and services are the wave of the future. And making money off of solutions and services is something plenty of old-school imaging technology dealers are still trying to figure out how to do.

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Have You ‘Remodeled’ Your Financial Tool Set Lately?

The Imaging Channel

by The Imaging Channel | 02/22/2014

This guest blog was contributed by Kim Louden | 9/27/13

Last year, my husband and I found ourselves pulling into our driveway each night and finding it easy to ignore our overgrown shrubs and trees, a bathroom that was outdated, and generally settling for what was adequate. We were comfortable, and it was easier to just overlook things we wanted or needed to improve because we were getting by just fine. But several months ago, we started investing in some remodeling projects and new landscaping because we understood that if we didn’t take the time to make these updates, the value of our home would decrease.

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You and Your Competitors: What Separates Best-in-Class Service Providers?

The Imaging Channel

by The Imaging Channel | 02/22/2014

This guest blog was contributed by Michael Rich | 9/25/13

With MPS gaining momentum and growing in popularity, there is no shortage of suppliers ready to jump on the bandwagon. Today, virtually every equipment manufacturer is selling some form of MPS. Likewise, most traditional office equipment dealers and resellers have adopted MPS programs – even retail stores and computer dealers. Meanwhile, channel providers that previously had little desire to sell printers or MFPs – IT VARs and managed service providers (MSPs) – are now getting into the game to expand their services portfolio and drive new revenue opportunities.

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Doctor’s Orders

The Imaging Channel

by The Imaging Channel | 02/22/2014

This guest blog was contributed by Scott Cullen | 10/24/13

If I were an office technology/imaging channel dealer today there’d be something wrong with me if I didn’t pursue the health-care option. What I mean by that is there’s no better vertical to target than the health care industry, particularly if my business needs a sales infusion.

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