by Lauren Ford
Did you know the average consumer makes their way through 60 percent of the sales cycle before your sales team gets involved? Let me take a minute to explain. In the past, sales would have complete control over the information shared with their prospective customers. From product functionality to testimonials, if a potential customer had a question, they’d call sales. The problem is that’s not how it works anymore.
by Patricia Ames
Jim Dotter is President of Virginia Business Systems and an expert in document management solutions including printers, MFPs, scanners, software, solutions and managed services. He recently became president of the Select Dealer Group, an independent dealer peer-to-peer group whose CEOs meet three times per year to share best practices. The group, also known as SDG, is comprised of office equipment and systems dealer members who are serious about implementing the ProFinance Model for Success in their dealerships. I spoke with Jim recently to ask about SDG and how dealers are benefiting from the group’s models and approaches.
by Sarah Custer
If you’re like me, you hate the idea of waste. Whether it’s money, resources or time, it’s a shame to throw something valuable down the drain. Many pride themselves on running their homes and businesses with as little waste as possible.
CES 2018 wrapped after dazzling the world with a glimpse into the future. More than 3,900 exhibitors showcased world-changing technologies that spanned more than 2.75 million net square feet of exhibit space across Las Vegas – the largest show floor in CES’ 51-year history. There were 860,732 tweets about CES 2018 and 450,554 uses of the #CES2018 hashtag. From major international brands to the more than 900 startups participating in Eureka Park (home for CES startups) CES 2018 truly reflected the vibrant global tech industry. Read more.
by Patricia Ames
James Bond would not be pleased. Last week, reports confirmed rumors that vulnerabilities in processors manufactured by Intel, AMD and ARM indeed existed. Somehow, the vulnerability has gone undiscovered for over two decades (at least officially), and affects chips manufactured since as early as 1995. Even more surprisingly, researchers from four different organizations spread out across the globe — Graz’s University of Technology, Cyberus Technology, Google’s Project Zero and Paul Kocher — each reported to Intel that they had discovered the bug within a month of each other. Since the news broke, Apple, Microsoft, Google, and other tech giants have released patches, but some experts are skeptical as to whether they will be effective or not.
by Greg Walters
What does "scan once, print many" mean? Anyone? Bueller ... ? Back in the good old days of analog copiers, pagers and dinosaurs, the scanner on copiers needed to take a “picture” for every copy made: When 10 copies were requested, the scanner moved across the original 10 times. You can imagine how this added to the wear and tear of a device and repeated, on-site service.
by Henning Volkmer
When analyzing your business process, how much consideration do you give to your print environment? Much like all areas of business, print management has evolved over the last few years, with more options to simplify and increase productivity and cost-savings within an organization.
by Patricia Ames
Andrew Copley is president of Graphic Communications Solutions at Xerox Technology, and an expert in graphic communications, in-plant and production print environments. With more than years in the graphic communications industry, he started his career in the UK as a field sales representative and progressed through sales management, marketing leadership, strategic planning and operations positions into senior general management roles. Today he is responsible for the worldwide strategy, operations, product development, marketing, sales and support of the Xerox High-End Technology portfolio.
by Amy Weiss
At Sharp’s National Dealer Meeting in Phoenix last week there were a couple of recurring themes. One, which will come as no surprise, was Foxconn, and its infusion of cash into the formerly troubled Sharp. The other was water. That, on the surface, is a little bit odder, but we’ll get into it shortly. The two-plus day event hosted more than 900 attendees including 605 dealer participants — a 5.2 percent increase over the previous event and just the beginning of some improved numbers we saw from Sharp.