Blogs

ErichKronby Erich Kron

Often, information security focuses on technical solutions to combat cyber threats. While technical controls are important, it is at least as important to remember the users in the fight against cyber criminals.

Henning Volkmer ThinPrintby Henning Volkmer

Are your customers avoiding conversations around printing? It’s likely because they feel there are no interesting ideas to pursue that would really drive their business. A private cloud enterprise print solution is your ticket to breaking through this perception in the upcoming year.

John McIntyresqby John McIntyre

In what will be the last quarterly report before the company splits, on October 28 Xerox released its third quarter earnings report and delivered more details about the pending spinoff of its business services group, to be named Conduent. The company stated that the separation work was proceeding as previously announced, and that the spinoff and creation of Conduent would be accomplished before the end of 2016 – so sometime in the next seven weeks. Considering that the Thanksgiving and Christmas holidays are included in that end-of-year period, a lot of midnight oil will be burned by the Xerox team in pursuit of completing the task at hand.

Luke Goldberg websqby Luke Goldberg

At one time, when print management was in its infancy, the most important considerations for an organization implementing it were “how do I collect the page counts,” “how do I account for cost per page” and “how much should I charge?” While these are still valid questions, they are not indicative of today’s mature managed print services (MPS) market, which has moved well beyond the initial value propositions of reduced costs and optimized printer fleets. Today’s MPS platform, in fact, transcends even the device itself, and is frequently concerned with user management.

Steve Feldsteinwebby Steve Feldstein

For decades, business professionals and social commentators have entertained the idea of a paperless office. While it is clear that electronic processes have significantly transformed business workflows, it is also evident that most offices are still far from being paperless. Print is a time-tested way for important information to be absorbed, communicated, and organized. It continues to offer benefits around comprehension, convenience, and simplicity. As a result, businesses large and small still rely heavily on print, and often on devices with the added ability to scan, integrate with business systems and connect with cloud services.

Miles Jobgen CompTIAby Miles Jobgen

“Know what’s in your toolbox.” My calculus teacher was fond of this mantra. Sometimes, an equation could be simplified with a basic algebraic concept instead of a more complex formula. But if you didn’t know what “tools” you had, getting stuck for days became a very real possibility. By being aware of all of the things at your disposal, finding a solution becomes a more routine exercise.

Ericka Gordonsqby Ericka Gordon 

Being the newbie at work is intimidating. Fresh out of school, you really don’t know anything about how things actually work in your field. There’s a huge gap between education and the workforce, but that’s a massive topic that I wont get into today. So yes, as I was saying, you have no clue what you’re doing. You wake up earlier than you did for those dreadful 8 a.m. classes, you dress up like an adult hoping no one will notice you’re an imposter, you sit in that awful traffic your parents used to complain so much about and spend eight hours trying not to leave the entire office with the impression that you’re a complete idiot. That’s a lot of pressure.

Christina Robbinsby Christina Robbins 

An interesting headline appeared recently in my hometown newspaper The Denver Post: “Video One gets June 5 closing date, set to sell 17,000 movies before final day.” The article explained that after 34 years, Denver’s oldest video store was closing. The article caught my attention because it describes a business that adapted in small ways to changes in their customer’s needs (they did start carrying DVDs and then Blu-rays in addition to videocassettes), but they did not anticipate or adjust for the true market change represented by Netflix, Hulu and other on-demand video services. Ultimately, that failure to adapt cost them their business.

Brad Roderick 2018 120by Brad Roderick

Sales leaders, are you feeling a little overwhelmed this time of the year? The fourth quarter is already speeding along with very little time to make any significant changes to the trajectory of 2016 revenue, and just when it’s time for that full-court, end-of-the-year press, prospects disappear into vacation and holiday season. Soon, reps will be starting to go into autopilot mode and the new budget for 2017 will be due.

EricStavola Picby Eric Stavola

For years I have been listening, reading, and hearing about our industry’s sales transformation — heck, I think I have even written a few articles on the subject. The sales transformation we were talking about was making the shift from selling hardware (commodity) to selling a service (annuity). However, lately I have been thinking, is that really it? I mean, we all work for or sell for at some level a manufacturer that manufactures hardware. So am I really to think that our industry is transforming away from hardware completely?  No, absolutely not. Transformation by definition means a complete or major change in someone's or something's appearance, form, etc.