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Becoming the Perpetually Valuable MSP

The Imaging Channel

by The Imaging Channel | 10/03/2014

by Dave Sobel | 10/1/14

As I write this article, I’m in Dusseldorf, Germany, where we are hosting our MAX 2014 conference for the German market. This is the fourth of our series, and the team has flown around the world, visiting Australia, the U.S., the UK, and now mainland Europe. The focus has been on business growth, and how to grow your business, expand product lines, and add recurring revenue.

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3D Printing Just Got Interesting

The Imaging Channel

by The Imaging Channel | 09/22/2014

by Amy Weiss | 9/22/14

I was sort-of watching the news the other night, paying the usual amount of attention – half focused on murder, misery, death and destruction, half focused on Clash of Clans – when an interesting combination of phrases caught my ear. Star Trek. 3D printing. Space. It was enough to get me to put the iPad down.

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The Apple Watch and Printing: What? No AirPrint?

The Imaging Channel

by The Imaging Channel | 09/19/2014

by Greg Walters | 9/19/14

The other day I Tweeted, “Is #Apple part of Mopria? With digital content growing, wouldn't it make sense to print from my Apple Watch?” My point was with all the fanfare and hoopla, printing is never mentioned. Users rarely think about printing and when they do, it’s a pain. 

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Good Workflow Kills Paper

The Imaging Channel

by The Imaging Channel | 09/03/2014

by Greg Walters | 9/3/14

Passing notes in class used to result in a disciplinary action.  Back then, the most efficient method of conveying information or querying a prospect was to scratch a simple question on a scrap of paper and ask your neighbor pass it along. “Do you like me? Do you want to be my friend? Check yes or no." In the early days of business, like those notes in third grade, sales orders were hand written on paper with a pen.

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Convergence: Insights into IT and Print Services

The Imaging Channel

by The Imaging Channel | 08/27/2014

by Dave Sobel | 8/27/14

Business constantly evolves. This is a cliché, of course, but a true one. Technology has driven industries forward and creates new ones. The print business transitioned from “mere” print to imaging, bringing a wealth of new opportunities. Imaging requires network enablement, and devices continue to get smarter and smarter. A printer is no longer a device without processing – now, it is a computer in itself, a device on the network to be managed, monitored, and serviced in much the same way as a traditional desktop or laptop. 

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Jump Start Your Team

The Imaging Channel

by The Imaging Channel | 08/24/2014

by Steven Branstetter | 8/25/14

It’s Tuesday afternoon around 2 p.m. and all of your employees are flat. The entire office has a feeling similar to a morgue, and you are thinking to yourself, “How am I going to get everyone motivated?” There are thousands of theories, methods and techniques to motivate your team, and hundreds of books on leadership and teamwork that you can read, and they will all work great. However I have discovered a simple tweak you can make to your office that will energize you team today.

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Konica Minolta: Racing to Win

The Imaging Channel

by The Imaging Channel | 07/17/2014

Patricia Amesby Patricia Ames | 7/17/14

Fast and furious pretty much describes the pace of both organic growth and acquisition happening at Konica Minolta. In an industry where the word “growth” is heard less and less frequently, Konica Minolta’s Blueprint for the Future event was a refreshing change. 

What is Konica Minolta doing right? Apparently a lot. With global growth last year at 55 percent in MPS and 41 percent in enterprise accounts, this blue giant in the office space is blazing all kinds of trails.

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Your Beliefs May Be Holding You Back

The Imaging Channel

by The Imaging Channel | 07/15/2014

by Brad Roderick | 7/15/14

My friend Rod is a professional salesperson. He tends to lead in all of the activity metrics but consistently lags in what matters the most: revenue dollars. We meet every now and then to talk about his “new” plan and reassess his selling skills. Rod appears to have everything that it takes to be successful. He certainly has experience and skill. He knows his products, his company and his market well. And for a long time I could never quite put my finger on why he kept missing the mark.

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Leading Others to Action — Part 3

The Imaging Channel

by The Imaging Channel | 06/06/2014

by Brad Roderick | 6/12/14

This is it, the final stretch. The last of three installments focused on the one thing that you absolutely must be able to do if you are to succeed in any endeavor: Get Other People To Do The Things You Need Them To Do.

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Creating a Selling Versus Screening Interview Process

The Imaging Channel

by The Imaging Channel | 06/03/2014

by Steven Branstetter | 6/3/14

First interviews are always very interesting, both from a company and the candidate’s perspective. Both parties are not only trying to make a great first impression, but they are also feeling out a new opportunity. As a company, how do you handle this difficult situation and maintain control of the interview?

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Speed: An Experience, Not A Spec

by | 05/19/2014

by Kim Beswick | 5/19/14

Imagine the thrill of heart-thumping roller-coaster ride and compare it to the agony of a slow traffic jam. Connect for a few moments with the thrill, the adrenaline rush of “fasssst” vs. the red-faced frustration of things that are “slowwww.” The fact is, speed (or the lack of it) drives an incredible range of emotions and human chemical brain reactions. It makes our lives thrilling or frustrating and promises to ease the simplest of life/work tasks or thwart our best laid plans.

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The People of MPS

The Imaging Channel

by The Imaging Channel | 05/01/2014

The People of MPS: Blogs From the Industry's Leaders

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Blogs

The Imaging Channel

by The Imaging Channel | 04/30/2014

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The Importance of Social Media Policy

by | 04/29/2014

peter daveyby Peter Davey | 4/29/14

Although most managers would certainly frown upon employees updating their social media status from 9 to 5, the likelihood of this happening in your office is probably pretty high. 

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Leading Others to Action – Part 2

by | 04/18/2014

by Brad Roderick

This is the second in a three-part series on how to help other people obtain their needs and achieve their goals by influencing how they think and the actions they take (aka, “How to get people to do stuff”). In the last installment we listed four general ways to get others to do the things that we need them to do. 

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A Quick Look Back at HP’s 2014 Industry Analyst Summit

by | 03/20/2014

byRobert Palmer

HP’s 2014 Industry Analyst Summit, held March 4–6 in Boston, was a showcase event attended by more than 300 analysts from around the world. Although filled with as much industry jargon and marketing speak as one would want to hear in a three-day period, HP managed to connect the dots between its broad portfolio of products and services and its strategy around the converged IT infrastructure, which has become front and center for HP over the past few years.

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Leading Others to Action – Part 1

by | 03/10/2014

by Brad Roderick

This is the first in a three-part series on how to help other people obtain their needs and achieve their goals by influencing how they think and the actions they take. I spent quite a bit of time carefully crafting the previous sentence. I did this because when we start diving into how to “get other people to do things” we can use the knowledge for purposes ranging from entirely altruistic to altogether evil. Hitler knew how to get people to take action, as did Dr. King. It is not the tool that defines good and evil, but the intent, purpose and application of the tool. So let’s use this stuff for good.

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The Rumors of My Death Have Been Greatly Exaggerated

by | 03/06/2014

The title of this blog is a commonly misquoted quote attributed to Mark Twain. When I went to research the exact quote and context I discovered that Twain actually wrote a variation of this in several letters after hearing that a newspaper had mistakenly reported his demise. “The report of my death was an exaggeration,” seems to be the most accurate version of the quote, which has since become one of the most famous in the English language. It’s strangely appropriate for any number of occasions and uses.

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MPS Is Crucial to the Delivery of Workflow Software

by | 02/25/2014

This guest blog was contributed by Michael Rich

If you have followed this blog closely over the past year, you likely noticed a recurring theme: MPS providers should look beyond print reduction in order to create a more profitable and sustainable MPS business. The interesting point to consider is that MPS is just as critical to helping businesses drive workflow changes.

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Musings on Mobility

by | 02/25/2014

This guest blog was contributed by Scott Cullen

I've been doing a lot of traveling the past two weeks to various dealer meetings (Sharp, Toshiba, Konica Minolta), and one of the prevailing trends that is impacting the latest offerings from not only these companies, but virtually everyone else in the industry as well, is mobility. Everybody is talking about it and addressing it in one way or another.

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