The People of MPS Channel Voice Millennial Mashup

When it Comes to Security, the Best Defense is a Good Offense

by Amy Weiss | 6/5/15

Picture a world where your every move is monitored. Where danger lurks around even the most innocuous-looking corners. Where even the most mundane task puts your very existence at risk. 
It’s not1984, it’s not Jurassic Park, it’s not a Steven King book. It’s real life in the year 2015.

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HIMSS 2015 and Print

by Greg Walters | 5/11/15

HIMSS is a national, yearly show promoting technology in healthcare put on by the Healthcare Information and Management Systems Society. One can find providers for everything from hospital beds to billing software; from business intelligence to prescription printing.

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The Great Managed IT Services Race

by Jake Fishman | 4/1/15

Three months and two national dealer meetings into 2015 and it’s clear that one of the greatest trends taking place in the MFP industry has almost nothing to do with imaging equipment or the printed page. Like never before, MFP manufacturers and dealers are investing in Managed IT Services, with the goals of differentiating their offerings, diversifying their revenue sources, and building a bridge to the less-print future.

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The Billion-Dollar Question: Will Lexmark's $1B Kofax Acquisition Work?

by Kevin Craine | 3/25/15

Mergers and acquisitions are rampant in the tech world, and another big one was announced yesterday. Lexmark and Kofax announced that the two companies have entered into a merger agreement in which Lexmark will acquire Kofax for a total enterprise value of approximately $1 billion.

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ITEX 2015: The Hardest Working Copier Show in the Land

by Greg Walters | 3/23/15

This year’s ITEX show was my fourth so although there are folks who’ve attended a dozen or so times, I have a bit of perspective.  There was a time when I felt we as an industry had too many shows — Lyra, TIEX, BTA, OEM dealer events, Photizo, Recharger, etc. — we seemed to be talking a great deal, but just among ourselves about ourselves. Some may feel that after one or two years, shows regurgitated the same content.  Others, felt instead of learning, attendees were marketing targets, ending up in somebody else funnel.  And still others found the entire process costly and without merit — irrelevant.

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Music and Laughter at the Konica Minolta Dealer Event

by Patricia Ames | 2/27/15

I can’t remember a time when I have returned from an OEM dealer event where the two biggest impressions left with me were music and laughter. But it just happened at the recent Konica Minolta event. That says a lot about a company that is also absolutely serious about technology and innovation.

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‘Terminus’ MPS

by Greg Walters | 2/17/15

Managed print services as they once were have been replaced by dead programs. More than that — walking dead programs. Zombies. Barely detectable, cannibalistic programs crept into organizations of all sizes promising impossible cost reductions and spreading the commoditization of services. The establishment, in unfamiliar territory, created a false sanctuary and moved toward small-footprint, multifunction laser printers. Some returned to liquid toner, hoping to shake those pesky cartridge re-animators while others implemented subscription-based schemes. Some stayed the course selling copiers.

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Equipment Quotas Do Not Evolve, They Conquer

by Greg Walters | 1/21/15

"We've made too many compromises already; too many retreats. They invade our space and we fall back. They assimilate entire worlds and we fall back. Not again. The line must be drawn here! This far, no further!" - Jean Luc Picard

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gapForecast: What to Expect From the Print Industry in 2015

by Jake Fishman | 1/19/15

There are a lot of reasons to feel confident in what 2015 has in store for the print industry. The economy (at least in the U.S.) is looking as strong as it has in recent memory, there are a number of interesting strategies and initiatives emerging, and many vendors in our industry are now posting solid profit and revenue growth. However, there are powerful technological and behavioral changes unfolding that will impact printing as we know it, and the real storyline for 2015 and the years to come will be the evolution of our industry in the face of these changes.

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Best Practices for MSPs in 2015

by Dave Sobel | 12/29/14

With the year-end approaching, it’s time for analysts (and guys like me) to make our predictions for 2015. It’s a time-honored tradition, as the end of one year and the start of another feels like a great time for us to be gazing into our crystal balls.

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MPS 2014 — There Are Four Lights

by Greg Walters | 12/26/14

Looking back across the months, the managed print services landscape is littered with familiar stories of success and defeat: OEMs still pitch hardware, albeit in the format they sold against just 12 short months ago. Software is the software that’s always been. Heck, Preo might even make a comeback.

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The Future of Our Business - The Wookie in The Room

by Greg Walters | 12/8/14

I'm writing this three weeks after the Executive Connection Summit and I’m still feeling the effects. Intel, SAP, Cisco — foundational members of the technology industry, stalwart believers in all things connected, came to speak here in our backyard. To be sure, it stands as the best show in the industry, with superior content. As Gavin Williams said, “The goal was really to educate as much of the industry as possible about the innovation available today.” The bar is officially higher, but there’s something more recondite just under the surface.

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ECS: Talk Tracks Equal Soundtracks

by Patricia Ames | 11/3/14

I had the opportunity to attend the Executive Connection Summit in Scottsdale this past week, which was hosted by Technology United – a unique consortium of solution providers in the imaging channel. As if setting the tone, that unique quality permeated the entire event, starting with the hip, retro venue, crossing over to a dizzying array of speakers with highly diverse backgrounds both in the channel and outside it, and ending each evening with fun and unusual dinners.

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Remote Workers and the Paperless Office

by Greg Walters | 10/22/14

The debate rages — is there, will there ever be, a paperless office? The politically correct response is, “no silly, it's less paper, not paperless.”  My answer is the paperless office is already here and those who refuse to admit it are deniers. In the end, we’re all simply debating ourselves, expecting different results; academic insanity. As I consider the denier position, if print volume is increasing or holding steady, why has HP been experiencing so many challenges and why did International Paper shutter paper-making plants?  I can imagine many carriage and buggy whip manufactures feeling the same way and expressing similar arguments the year automobiles started replacing horse drawn carriages en masse: 1913.

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Becoming the Perpetually Valuable MSP

by Dave Sobel | 10/1/14

As I write this article, I’m in Dusseldorf, Germany, where we are hosting our MAX 2014 conference for the German market. This is the fourth of our series, and the team has flown around the world, visiting Australia, the U.S., the UK, and now mainland Europe. The focus has been on business growth, and how to grow your business, expand product lines, and add recurring revenue.

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3D Printing Just Got Interesting

by Amy Weiss | 9/22/14

I was sort-of watching the news the other night, paying the usual amount of attention – half focused on murder, misery, death and destruction, half focused on Clash of Clans – when an interesting combination of phrases caught my ear. Star Trek. 3D printing. Space. It was enough to get me to put the iPad down.

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The Apple Watch and Printing: What? No AirPrint?

by Greg Walters | 9/19/14

The other day I Tweeted, “Is #Apple part of Mopria? With digital content growing, wouldn't it make sense to print from my Apple Watch?” My point was with all the fanfare and hoopla, printing is never mentioned. Users rarely think about printing and when they do, it’s a pain. 

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Good Workflow Kills Paper

by Greg Walters | 9/3/14

Passing notes in class used to result in a disciplinary action.  Back then, the most efficient method of conveying information or querying a prospect was to scratch a simple question on a scrap of paper and ask your neighbor pass it along. “Do you like me? Do you want to be my friend? Check yes or no." In the early days of business, like those notes in third grade, sales orders were hand written on paper with a pen.

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Convergence: Insights into IT and Print Services

by Dave Sobel | 8/27/14

Business constantly evolves. This is a cliché, of course, but a true one. Technology has driven industries forward and creates new ones. The print business transitioned from “mere” print to imaging, bringing a wealth of new opportunities. Imaging requires network enablement, and devices continue to get smarter and smarter. A printer is no longer a device without processing – now, it is a computer in itself, a device on the network to be managed, monitored, and serviced in much the same way as a traditional desktop or laptop. 

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Jump Start Your Team

by Steven Branstetter | 8/25/14

It’s Tuesday afternoon around 2 p.m. and all of your employees are flat. The entire office has a feeling similar to a morgue, and you are thinking to yourself, “How am I going to get everyone motivated?” There are thousands of theories, methods and techniques to motivate your team, and hundreds of books on leadership and teamwork that you can read, and they will all work great. However I have discovered a simple tweak you can make to your office that will energize you team today.

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