The People of MPS Channel Voice

The Billion-Dollar Question: Will Lexmark's $1B Kofax Acquisition Work?

The Imaging Channel

by The Imaging Channel | 03/25/2015

by Kevin Craine | 3/25/15

Mergers and acquisitions are rampant in the tech world, and another big one was announced yesterday. Lexmark and Kofax announced that the two companies have entered into a merger agreement in which Lexmark will acquire Kofax for a total enterprise value of approximately $1 billion.

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ITEX 2015: The Hardest Working Copier Show in the Land

The Imaging Channel

by The Imaging Channel | 03/22/2015

by Greg Walters | 3/23/15

This year’s ITEX show was my fourth so although there are folks who’ve attended a dozen or so times, I have a bit of perspective.  There was a time when I felt we as an industry had too many shows — Lyra, TIEX, BTA, OEM dealer events, Photizo, Recharger, etc. — we seemed to be talking a great deal, but just among ourselves about ourselves. Some may feel that after one or two years, shows regurgitated the same content.  Others, felt instead of learning, attendees were marketing targets, ending up in somebody else funnel.  And still others found the entire process costly and without merit — irrelevant.

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Music and Laughter at the Konica Minolta Dealer Event

The Imaging Channel

by The Imaging Channel | 02/27/2015

by Patricia Ames | 2/27/15

I can’t remember a time when I have returned from an OEM dealer event where the two biggest impressions left with me were music and laughter. But it just happened at the recent Konica Minolta event. That says a lot about a company that is also absolutely serious about technology and innovation.

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‘Terminus’ MPS

The Imaging Channel

by The Imaging Channel | 02/17/2015

by Greg Walters | 2/17/15

Managed print services as they once were have been replaced by dead programs. More than that — walking dead programs. Zombies. Barely detectable, cannibalistic programs crept into organizations of all sizes promising impossible cost reductions and spreading the commoditization of services. The establishment, in unfamiliar territory, created a false sanctuary and moved toward small-footprint, multifunction laser printers. Some returned to liquid toner, hoping to shake those pesky cartridge re-animators while others implemented subscription-based schemes. Some stayed the course selling copiers.

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Equipment Quotas Do Not Evolve, They Conquer

The Imaging Channel

by The Imaging Channel | 01/21/2015

by Greg Walters | 1/21/15

"We've made too many compromises already; too many retreats. They invade our space and we fall back. They assimilate entire worlds and we fall back. Not again. The line must be drawn here! This far, no further!" - Jean Luc Picard

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gapForecast: What to Expect From the Print Industry in 2015

The Imaging Channel

by The Imaging Channel | 01/19/2015

by Jake Fishman | 1/19/15

There are a lot of reasons to feel confident in what 2015 has in store for the print industry. The economy (at least in the U.S.) is looking as strong as it has in recent memory, there are a number of interesting strategies and initiatives emerging, and many vendors in our industry are now posting solid profit and revenue growth. However, there are powerful technological and behavioral changes unfolding that will impact printing as we know it, and the real storyline for 2015 and the years to come will be the evolution of our industry in the face of these changes.

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Best Practices for MSPs in 2015

The Imaging Channel

by The Imaging Channel | 12/29/2014

by Dave Sobel | 12/29/14

With the year-end approaching, it’s time for analysts (and guys like me) to make our predictions for 2015. It’s a time-honored tradition, as the end of one year and the start of another feels like a great time for us to be gazing into our crystal balls.

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MPS 2014 — There Are Four Lights

The Imaging Channel

by The Imaging Channel | 12/26/2014

by Greg Walters | 12/26/14

Looking back across the months, the managed print services landscape is littered with familiar stories of success and defeat: OEMs still pitch hardware, albeit in the format they sold against just 12 short months ago. Software is the software that’s always been. Heck, Preo might even make a comeback.

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The Future of Our Business - The Wookie in The Room

The Imaging Channel

by The Imaging Channel | 12/09/2014

by Greg Walters | 12/8/14

I'm writing this three weeks after the Executive Connection Summit and I’m still feeling the effects. Intel, SAP, Cisco — foundational members of the technology industry, stalwart believers in all things connected, came to speak here in our backyard. To be sure, it stands as the best show in the industry, with superior content. As Gavin Williams said, “The goal was really to educate as much of the industry as possible about the innovation available today.” The bar is officially higher, but there’s something more recondite just under the surface.

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ECS: Talk Tracks Equal Soundtracks

The Imaging Channel

by The Imaging Channel | 11/03/2014

by Patricia Ames | 11/3/14

I had the opportunity to attend the Executive Connection Summit in Scottsdale this past week, which was hosted by Technology United – a unique consortium of solution providers in the imaging channel. As if setting the tone, that unique quality permeated the entire event, starting with the hip, retro venue, crossing over to a dizzying array of speakers with highly diverse backgrounds both in the channel and outside it, and ending each evening with fun and unusual dinners.

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Remote Workers and the Paperless Office

The Imaging Channel

by The Imaging Channel | 10/22/2014

by Greg Walters | 10/22/14

The debate rages — is there, will there ever be, a paperless office? The politically correct response is, “no silly, it's less paper, not paperless.”  My answer is the paperless office is already here and those who refuse to admit it are deniers. In the end, we’re all simply debating ourselves, expecting different results; academic insanity. As I consider the denier position, if print volume is increasing or holding steady, why has HP been experiencing so many challenges and why did International Paper shutter paper-making plants?  I can imagine many carriage and buggy whip manufactures feeling the same way and expressing similar arguments the year automobiles started replacing horse drawn carriages en masse: 1913.

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Becoming the Perpetually Valuable MSP

The Imaging Channel

by The Imaging Channel | 10/03/2014

by Dave Sobel | 10/1/14

As I write this article, I’m in Dusseldorf, Germany, where we are hosting our MAX 2014 conference for the German market. This is the fourth of our series, and the team has flown around the world, visiting Australia, the U.S., the UK, and now mainland Europe. The focus has been on business growth, and how to grow your business, expand product lines, and add recurring revenue.

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3D Printing Just Got Interesting

The Imaging Channel

by The Imaging Channel | 09/22/2014

by Amy Weiss | 9/22/14

I was sort-of watching the news the other night, paying the usual amount of attention – half focused on murder, misery, death and destruction, half focused on Clash of Clans – when an interesting combination of phrases caught my ear. Star Trek. 3D printing. Space. It was enough to get me to put the iPad down.

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The Apple Watch and Printing: What? No AirPrint?

The Imaging Channel

by The Imaging Channel | 09/19/2014

by Greg Walters | 9/19/14

The other day I Tweeted, “Is #Apple part of Mopria? With digital content growing, wouldn't it make sense to print from my Apple Watch?” My point was with all the fanfare and hoopla, printing is never mentioned. Users rarely think about printing and when they do, it’s a pain. 

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Good Workflow Kills Paper

The Imaging Channel

by The Imaging Channel | 09/03/2014

by Greg Walters | 9/3/14

Passing notes in class used to result in a disciplinary action.  Back then, the most efficient method of conveying information or querying a prospect was to scratch a simple question on a scrap of paper and ask your neighbor pass it along. “Do you like me? Do you want to be my friend? Check yes or no." In the early days of business, like those notes in third grade, sales orders were hand written on paper with a pen.

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Convergence: Insights into IT and Print Services

The Imaging Channel

by The Imaging Channel | 08/27/2014

by Dave Sobel | 8/27/14

Business constantly evolves. This is a cliché, of course, but a true one. Technology has driven industries forward and creates new ones. The print business transitioned from “mere” print to imaging, bringing a wealth of new opportunities. Imaging requires network enablement, and devices continue to get smarter and smarter. A printer is no longer a device without processing – now, it is a computer in itself, a device on the network to be managed, monitored, and serviced in much the same way as a traditional desktop or laptop. 

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Jump Start Your Team

The Imaging Channel

by The Imaging Channel | 08/24/2014

by Steven Branstetter | 8/25/14

It’s Tuesday afternoon around 2 p.m. and all of your employees are flat. The entire office has a feeling similar to a morgue, and you are thinking to yourself, “How am I going to get everyone motivated?” There are thousands of theories, methods and techniques to motivate your team, and hundreds of books on leadership and teamwork that you can read, and they will all work great. However I have discovered a simple tweak you can make to your office that will energize you team today.

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Konica Minolta: Racing to Win

The Imaging Channel

by The Imaging Channel | 07/17/2014

Patricia Amesby Patricia Ames | 7/17/14

Fast and furious pretty much describes the pace of both organic growth and acquisition happening at Konica Minolta. In an industry where the word “growth” is heard less and less frequently, Konica Minolta’s Blueprint for the Future event was a refreshing change. 

What is Konica Minolta doing right? Apparently a lot. With global growth last year at 55 percent in MPS and 41 percent in enterprise accounts, this blue giant in the office space is blazing all kinds of trails.

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Your Beliefs May Be Holding You Back

The Imaging Channel

by The Imaging Channel | 07/15/2014

by Brad Roderick | 7/15/14

My friend Rod is a professional salesperson. He tends to lead in all of the activity metrics but consistently lags in what matters the most: revenue dollars. We meet every now and then to talk about his “new” plan and reassess his selling skills. Rod appears to have everything that it takes to be successful. He certainly has experience and skill. He knows his products, his company and his market well. And for a long time I could never quite put my finger on why he kept missing the mark.

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Leading Others to Action — Part 3

The Imaging Channel

by The Imaging Channel | 06/06/2014

by Brad Roderick | 6/12/14

This is it, the final stretch. The last of three installments focused on the one thing that you absolutely must be able to do if you are to succeed in any endeavor: Get Other People To Do The Things You Need Them To Do.

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