Blogs

by Robert Palmer | 10/2/14

I recently attended the BTA East District Event in Baltimore, MD, where I was fortunate enough to lead a session and to moderate a panel discussion with representatives from three of the industry’s leading hardware manufactures. The BTA District Events provide a great mix of industry insight with a chance to hear directly from dealers — those in the trenches working hard to grow their business in the midst of transformation and a declining need for print.

by Robert Palmer | 9/18/14

I was fortunate enough to attend Samsung’s National Dealer Summit last week in Dallas. The event served as a venue for showcasing Samsung’s technology, its expertise in all things digital and mobile, and its continuing desire to become a formidable force in the enterprise printing space. Samsung has come a long way since its initial foray into the printing business, and while its success to date has largely come in the SOHO and small business sectors, the firm is clearly gearing up for a full-scale push into the corporate enterprise printing market.

by Robert Palmer | 9/4/14

On September 4, Hewlett-Packard made a series of moves as part of an overall repositioning of its solutions business. There are several facets to HP’s latest announcement, including improved security solutions, a new HP Flow MFP, and a branding strategy that will serve as an umbrella for all current and future HP printing solutions.

by Robert Palmer | 8/15/14

We recently discovered that HP is currently promoting a new version of its ink subscription service called Instant Ink Professional. About a year ago, HP formally launched its Instant Ink program, which provides customers with a monthly subscription-based business model for printing pages and replacing ink supplies. While the original Instant Ink program is aimed primarily at home and SOHO users, HP is investigating opportunities for pushing similar services further upmarket.

by Robert Palmer | 8/4/14

Recent announcements from several vendors underscore the growing importance of A4-size hardware in today’s overall product mix. Canon USA, for example, recently launched its imageRUNNER ADVANCE C350iF and C250iF color multifunction office systems. The new models can print and scan letter-sized documents in color or monochrome at speeds of up to 36 and 26 ppm, respectively. Both models offer a standard paper capacity of up to 650 letter- or legal-size sheets, with the ability to expand to 2,300 sheets utilizing optional paper cassettes.

by Robert Palmer | 7/19/14

I recently had the good fortune to visit HP’s inkjet labs located in Corvallis, Ore., and Vancouver, Wash., for a two-day event billed as “The Science of Printing.” The event, which took place June 26-27, offered a unique glimpse into the inner workings of HP’s engineering processes and R&D facilities.  A select group of approximately 25 industry analysts and press representatives were invited to attend the briefing, which included a whirlwind tour of various engineering facilities spanning both sites and multiple campuses.

Robert Palmerby Robert Palmer | 6/18/14

On June 16, OKI Data Americas announced the availability of its latest color MFPs, the ES9465 and ES9475. Developed in partnership with Toshiba TEC, the new models consist of a Toshiba A3-size copier-based engine utilizing an OKI LED print head. Part of the OKI Executive Series, the ES9465 and ES9475 are available exclusively through the office equipment dealer channel. 

Robert Palmerby Robert Palmer | 5/1/14

Lexmark’s Q1 earnings announced on April 22 produced somewhat of a mixed market reaction. On a non-GAAP basis, revenues of $881 million exceeded Lexmark’s own guidance but represented a decline of about 1 percent compared with revenues of $886 in the year-ago quarter. Lexmark attributed the decline to its ongoing exit from the inkjet business and a decrease in hardware and supplies revenues. Net income of $58.3 million was down compared with $62 million in the year-ago quarter.