Blogs

by Robert Palmer | 12/22/14

Xerox has announced plans to sell its Information Technology Outsourcing (ITO) business to France-based computer services provider Atos. Terms of the deal call for Atos to pay $1.05 billion in cash prior to closing adjustments, with additional consideration of $50 million subject to the condition of certain assets at closing. The transaction, which is subject to customary conditions and regulatory approval, is expected to be complete in the first half of 2015.

by Robert Palmer | 12/12/14

On December 10, Samsung announced plans to combine Samsung Electronics America (SEA) and Samsung Telecommunications America (STA) into a single entity. The move is designed to bring together all of Samsung’s branded consumer and enterprise business operations in the U.S. under a single organization to strengthen business operations, drive growth, and improve collaboration across all market segments.

by Robert Palmer | 12/11/14

For quite some time, BPO has predicted a continued migration of inkjet technology into the office-printing market. The year 2014 has been particularly active within the business inkjet category, with products and services spanning multiple segments and from a variety of vendors. Just recently, Epson continued that trend with the expansion of its WorkForce Pro product line into the office workgroup market.

by Robert Palmer | 11/25/14

On November 19, Ricoh launched a new line of A3-size monochrome MFPs aimed at mid-to-large-size workgroups. What sets these new machines apart from other Ricoh MFPs, and indeed most competitive products, is the ability to control the device directly from a smart phone or tablet. According to Ricoh, the MP 2554/MP 3054/MP 3554 series of products empower users to take control of their MFP and achieve new levels of information access and mobility.

by Robert Palmer | 10/30/14

On October 29, HP announced its foray into the world of 3D printing with the unveiling of its new Blended Reality ecosystem, which it says will bridge the gap between the physical and digital worlds and help overcome barriers to more widespread adoption of 3D printing. There are two key components to HP’s Blended Reality ecosystem: Multi Jet Fusion 3D printing technology and a computing platform called Sprout by HP. Working in concert, HP believes its new system can open up new market opportunities and revolutionize goods and parts production utilizing 3D printing technology.

by Robert Palmer | 10/15/14

On October 14, Xerox launched three new monochrome machines, two targeted at the low end of the SMB market and one designed for office workgroup and enterprise applications. The new products offer little in terms of technological advancement. Nevertheless, Xerox’s latest announcement underscores an obvious trend occurring in the office space: monochrome-only devices continue to thrive despite the ongoing promise of color. 

by Robert Palmer | 10/7/14

On Monday, Hewlett-Packard announced sweeping changes that promise to radically alter the course of the company’s future, as well as the landscape for IT products and services. After years of speculation and rumor, the firm has decided to split its enterprise services business from its PC and printer operations. The result will be two separate and publicly traded companies roughly equal in size, both of which will be Fortune 50 businesses. The transaction is expected to be complete by the end of fiscal 2015.

by Robert Palmer | 10/2/14

I recently attended the BTA East District Event in Baltimore, MD, where I was fortunate enough to lead a session and to moderate a panel discussion with representatives from three of the industry’s leading hardware manufactures. The BTA District Events provide a great mix of industry insight with a chance to hear directly from dealers — those in the trenches working hard to grow their business in the midst of transformation and a declining need for print.

by Robert Palmer | 9/18/14

I was fortunate enough to attend Samsung’s National Dealer Summit last week in Dallas. The event served as a venue for showcasing Samsung’s technology, its expertise in all things digital and mobile, and its continuing desire to become a formidable force in the enterprise printing space. Samsung has come a long way since its initial foray into the printing business, and while its success to date has largely come in the SOHO and small business sectors, the firm is clearly gearing up for a full-scale push into the corporate enterprise printing market.

by Robert Palmer | 9/4/14

On September 4, Hewlett-Packard made a series of moves as part of an overall repositioning of its solutions business. There are several facets to HP’s latest announcement, including improved security solutions, a new HP Flow MFP, and a branding strategy that will serve as an umbrella for all current and future HP printing solutions.