Blogs

by Robert Palmer | 9/23/15

Samsung’s National Dealer Summit, held September 15–17 at the Loews Miami Beach Hotel, was a testament to just how far the firm has come in just a short period of time. Samsung used the event to showcase its recently announced MX7 series A3 platform along with a plethora of solutions and technologies to reinforce its vision for the connected office of the future. Specifically, Samsung believes that mobility and technology integration will be key to meeting future business demands, and it sees the connected office MFP as the hub for enabling a mobile-focused workforce.

by Robert Palmer | 9/15/15

On September 9, Xerox announced a program that it says will provide channel partners the tools they need to increase customer penetration, expand deeper into document services, and maximize investment in Xerox printing devices. The initiative, called “Innovate to Grow,” is specifically designed to help Xerox and its partners carve out a larger share of overall customer spend among small- and medium-size businesses (SMBs).

by Robert Palmer | 9/2/15

On September 1, HP announced that it has expanded its Instant Ink replacement service to include several new printer/MFP models. In addition, the firm has made advancements both in technology and service delivery, which it believes will improve the overall user experience and help drive further program adoption.

by Robert Palmer | 8/20/15

In a surprising move, Memjet announced on August 11 that it has filed a patent infringement lawsuit against HP. Filed in the U.S. District Court for the Southern District of California, the lawsuit alleges infringement of eight different Memjet patents related to its page-wide "waterfall" printing technology.

by Robert Palmer | 8/615

On August 4, Epson finally rolled out its EcoTank inkjet platform for the North American market. The EcoTank system was actually introduced in the UK last year and has also been made available in other regions, often with great fanfare and expectation. With its EcoTank solution, Epson is hoping to transform the traditional printer business by replacing ink cartridges with large, refillable ink tanks that come loaded with enough ink to last up to two years in certain applications.

by Robert Palmer | 7/22/15

On July 21, Lexmark announced its second-quarter 2015 earnings results, which were met with mixed market reaction. The firm’s results demonstrate both the challenges it faces with the traditional imaging and printing business, as well as continued progress with its transformation strategy. Lexmark reported GAAP revenue of $879.3 million in Q2 2015, down 1.4 percent from $891.8 million in the year-ago period.

by Robert Palmer | 7/8/15

On July 6, Xerox unveiled several new solutions and services aimed at helping channel partners capitalize on the growing opportunity for MPS within the SMB sector. The suite of tools could be viewed as a combination of new solutions; enhancements to previously available solutions; and expanded availability of tools that previously were not open to the channel.

by Robert Palmer | 6/26/15

On June 23, market research firm gap intelligence announced that it is partnering with Europe-based perform IT to offer its MPS sales automation tool in the United States. The U.S. version, marketed under the brand name “SalesDrive powered by gap intelligence,” will be offered to MPS providers and sales professionals as part of the firm’s suite of sales enablement tools.

by Robert Palmer | 6/10/15

I am just returning from the HP Industry Analyst Summit 2015, held June 2-4 at the Venetian in Las Vegas. The event was an eye opener in many respects. To begin with, this marked the first year that HP has combined its analyst briefing with the HP Discover customer event. Having never attended HP Discover, I was able to see firsthand the lengths to which HP is willing to go to keep its customers enthused, involved, and informed.

by Robert Palmer | 5/28/15

On May 21, HP announced its Q2 fiscal 2015 financial results. Reaction was mixed on news that HP outperformed earnings projections but fell short of revenue targets. For the quarter, net revenue declined 7 percent to $25.5 billion, compared with $27.3 billion in Q2 2014, and was down 2 percent on a constant currency basis. The results reflect revenue declines in 11 of the past 12 reporting quarters for HP. Although HP surpassed earnings projections, non-GAAP earnings fell to 1.6 billion, compared with $1.69 billion in the year-ago quarter.