The Analyst Corner

Xerox Targets SMB With New Channel Partner Initiative

The Imaging Channel

by The Imaging Channel | 09/15/2015

by Robert Palmer | 9/15/15

On September 9, Xerox announced a program that it says will provide channel partners the tools they need to increase customer penetration, expand deeper into document services, and maximize investment in Xerox printing devices. The initiative, called “Innovate to Grow,” is specifically designed to help Xerox and its partners carve out a larger share of overall customer spend among small- and medium-size businesses (SMBs).

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HP Refreshes Instant Ink Program, Offers MFP Bundles With Up to Two Years of Ink

The Imaging Channel

by The Imaging Channel | 09/02/2015

by Robert Palmer | 9/2/15

On September 1, HP announced that it has expanded its Instant Ink replacement service to include several new printer/MFP models. In addition, the firm has made advancements both in technology and service delivery, which it believes will improve the overall user experience and help drive further program adoption.

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Memjet Sues HP, Claims Patent Infringement of Page-Wide Printing Technology

The Imaging Channel

by The Imaging Channel | 08/20/2015

by Robert Palmer | 8/20/15

In a surprising move, Memjet announced on August 11 that it has filed a patent infringement lawsuit against HP. Filed in the U.S. District Court for the Southern District of California, the lawsuit alleges infringement of eight different Memjet patents related to its page-wide "waterfall" printing technology.

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Epson’s EcoTank Rollout for North America: Is the Old Ink Cartridge Doomed?

The Imaging Channel

by The Imaging Channel | 08/06/2015

by Robert Palmer | 8/615

On August 4, Epson finally rolled out its EcoTank inkjet platform for the North American market. The EcoTank system was actually introduced in the UK last year and has also been made available in other regions, often with great fanfare and expectation. With its EcoTank solution, Epson is hoping to transform the traditional printer business by replacing ink cartridges with large, refillable ink tanks that come loaded with enough ink to last up to two years in certain applications.

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Lexmark Posts Revenue Decline and Net Loss in Q2, But Business Mix is Improving

The Imaging Channel

by The Imaging Channel | 07/22/2015

by Robert Palmer | 7/22/15

On July 21, Lexmark announced its second-quarter 2015 earnings results, which were met with mixed market reaction. The firm’s results demonstrate both the challenges it faces with the traditional imaging and printing business, as well as continued progress with its transformation strategy. Lexmark reported GAAP revenue of $879.3 million in Q2 2015, down 1.4 percent from $891.8 million in the year-ago period.

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Xerox Looks to Drive Channel Engagement With New MPS Tools Aimed at SMB

The Imaging Channel

by The Imaging Channel | 07/08/2015

by Robert Palmer | 7/8/15

On July 6, Xerox unveiled several new solutions and services aimed at helping channel partners capitalize on the growing opportunity for MPS within the SMB sector. The suite of tools could be viewed as a combination of new solutions; enhancements to previously available solutions; and expanded availability of tools that previously were not open to the channel.

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gap intelligence Partners With Perform IT to Launch MPS Sales Automation Tool

The Imaging Channel

by The Imaging Channel | 06/26/2015

by Robert Palmer | 6/26/15

On June 23, market research firm gap intelligence announced that it is partnering with Europe-based perform IT to offer its MPS sales automation tool in the United States. The U.S. version, marketed under the brand name “SalesDrive powered by gap intelligence,” will be offered to MPS providers and sales professionals as part of the firm’s suite of sales enablement tools.

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HP Reveals Strategic Direction for Both New Businesses at IAS 2015

The Imaging Channel

by The Imaging Channel | 06/10/2015

by Robert Palmer | 6/10/15

I am just returning from the HP Industry Analyst Summit 2015, held June 2-4 at the Venetian in Las Vegas. The event was an eye opener in many respects. To begin with, this marked the first year that HP has combined its analyst briefing with the HP Discover customer event. Having never attended HP Discover, I was able to see firsthand the lengths to which HP is willing to go to keep its customers enthused, involved, and informed.

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Revenue and Earnings Fall as HP Points to Additional Costs for Planned Split

The Imaging Channel

by The Imaging Channel | 05/28/2015

by Robert Palmer | 5/28/15

On May 21, HP announced its Q2 fiscal 2015 financial results. Reaction was mixed on news that HP outperformed earnings projections but fell short of revenue targets. For the quarter, net revenue declined 7 percent to $25.5 billion, compared with $27.3 billion in Q2 2014, and was down 2 percent on a constant currency basis. The results reflect revenue declines in 11 of the past 12 reporting quarters for HP. Although HP surpassed earnings projections, non-GAAP earnings fell to 1.6 billion, compared with $1.69 billion in the year-ago quarter.

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HP Launches JetIntelligence

The Imaging Channel

by The Imaging Channel | 03/19/2015

by Robert Palmer | 3/19/15

On March 10 at a press and analyst event in New York City, HP unveiled its latest laser printers aimed at SMBs and small workgroups. The one-day event began with a press conference led by Pradeep Jotwani, senior vice president of HP’s LaserJet and Enterprise Solutions business, followed by a hands-on product showcase featuring HP’s newest technology. 

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Toshiba Rolls Out New MFPs Aimed at Enterprise and Light Production

The Imaging Channel

by The Imaging Channel | 03/05/2015

by Robert Palmer | 3/5/15

On March 2, Toshiba America Business Solutions launched a series of monochrome MFP models, expanding the firm’s lineup firmly into the light production space. The e-STUDIO 907/1057/1207 series offers customers a strong combination of speed and other performance options to meet the demands of high-end departmental and light production applications.

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Ground-Breaking Partnership Between KMBS and MWAi Signals New Era for Imaging Channel

The Imaging Channel

by The Imaging Channel | 02/19/2015

by Robert Palmer | 2/19/15

On February 17, MWA Intelligence Inc. announced that it has formed a strategic alliance with Konica Minolta Business Solutions (KMBS). As part of the alliance, the two firms will offer MWAi’s FORZA platform to dealers and other providers in the imaging channel. Built on SAP Business One, MWAi’s FORZA platform offers dealers an alternative to current business systems and third party software programs. 

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Xerox Revenue Dips Again as Document Technology Business Continues to Struggle

The Imaging Channel

by The Imaging Channel | 02/05/2015

by Robert Palmer | 2/5/15

On January 30, Xerox announced its Q4 and FY 2014 results. As wereported in December of last year, Xerox has agreed to sell its ITO business to ATOS in a deal that is designed to allow the firm to focus more on higher value services. As a result, Xerox’s most recent results reflect the pending sale of its ITO business, which is being reported as discontinued operations.

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Epson Targets Office Workgroup with Replaceable Ink Pack System

The Imaging Channel

by The Imaging Channel | 01/21/2015

by Robert Palmer | 1/22/15

Inkjet continues to carve out space in the office printing market thanks to ongoing advancements in products and imaging technology. The year 2014 could be viewed as a coming out party for inkjet in the office, and signs indicate that 2015 could signal the emergence of an entirely new category of office workgroup-class inkjet machines.

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Canon Pushes Mobility and Usability With New imageCLASS MFPs

The Imaging Channel

by The Imaging Channel | 01/07/2015

by Robert Palmer | 1/7/15

On January 5, Canon U.S.A introduced two new MFPs aimed at small and medium-size businesses and workgroups. Positioned as the new flagship products in its Color imageCLASS product line, the Color imageCLASS MF820Cdn and Color imageCLASS MF810Cdn deliver what Canon represents as new standards in areas such as productivity, image quality, and ease of use.

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Xerox Decision to Sell ITO Unit Signals Continued Focus on High-Value Services

The Imaging Channel

by The Imaging Channel | 12/22/2014

by Robert Palmer | 12/22/14

Xerox has announced plans to sell its Information Technology Outsourcing (ITO) business to France-based computer services provider Atos. Terms of the deal call for Atos to pay $1.05 billion in cash prior to closing adjustments, with additional consideration of $50 million subject to the condition of certain assets at closing. The transaction, which is subject to customary conditions and regulatory approval, is expected to be complete in the first half of 2015.

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Samsung Reorganizes, Reaffirms Its Commitment to the Channel

The Imaging Channel

by The Imaging Channel | 12/13/2014

by Robert Palmer | 12/12/14

On December 10, Samsung announced plans to combine Samsung Electronics America (SEA) and Samsung Telecommunications America (STA) into a single entity. The move is designed to bring together all of Samsung’s branded consumer and enterprise business operations in the U.S. under a single organization to strengthen business operations, drive growth, and improve collaboration across all market segments.

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Epson Joins List of Vendors Pushing Inkjet Into the Office Workgroup

The Imaging Channel

by The Imaging Channel | 12/10/2014

by Robert Palmer | 12/11/14

For quite some time, BPO has predicted a continued migration of inkjet technology into the office-printing market. The year 2014 has been particularly active within the business inkjet category, with products and services spanning multiple segments and from a variety of vendors. Just recently, Epson continued that trend with the expansion of its WorkForce Pro product line into the office workgroup market.

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Turn Your Tablet Into a Customizable User Interface With Ricoh’s New A3-Size MFPs

The Imaging Channel

by The Imaging Channel | 11/25/2014

by Robert Palmer | 11/25/14

On November 19, Ricoh launched a new line of A3-size monochrome MFPs aimed at mid-to-large-size workgroups. What sets these new machines apart from other Ricoh MFPs, and indeed most competitive products, is the ability to control the device directly from a smart phone or tablet. According to Ricoh, the MP 2554/MP 3054/MP 3554 series of products empower users to take control of their MFP and achieve new levels of information access and mobility.

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HP Is Betting Big on 3D Printing With New Multi Jet Fusion Technology

The Imaging Channel

by The Imaging Channel | 10/30/2014

by Robert Palmer | 10/30/14

On October 29, HP announced its foray into the world of 3D printing with the unveiling of its new Blended Reality ecosystem, which it says will bridge the gap between the physical and digital worlds and help overcome barriers to more widespread adoption of 3D printing. There are two key components to HP’s Blended Reality ecosystem: Multi Jet Fusion 3D printing technology and a computing platform called Sprout by HP. Working in concert, HP believes its new system can open up new market opportunities and revolutionize goods and parts production utilizing 3D printing technology.

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