Blogs

Amy 2018 120by Amy Weiss

Kyocera Document Solutions America held its annual Business and Technology Conference April 18-20 at the Bellagio Hotel in Las Vegas. The event, which serves as the firm’s fiscal year kickoff as well as a dealer meeting, rang in FY 18 for the company and more than 1,000 dealers and vendor partners.

PA 2018 120by Patricia Ames

In March, Chin Yoon, VP Strategic Marketing at Samsung Electronics, took the stage at Samsung’s National Dealer Meeting. Yoon covered a lot of ground in his 25-minute long address, talking about everything from Android and millennials (and how they’re taking over) to the past, present, and future of the Smart UX platform. And at the end of his presentation, you couldn’t help but feel optimistic about the future of the platform.  

PA 2018 120by Patricia Ames

In Arizona at the end of March, Samsung Printer Group held what may be their last national dealer meeting. Despite what could be described as a “fluid situation,” both Samsung and HP executives did a noteworthy job of outlining as much detail as possible about the impending transition while also maintaining an air of transparency — no small task given the large undertaking now in full swing and the level of anxiety of some of the dealers in the room.

Amy 2018 120by Amy Weiss

If it’s true that enthusiasm is contagious, then we were all infected at this week’s Xerox launch event in New York. Billed as the largest product launch in its 110-year history, Xerox launched 29 new A3 and A4 devices — and yet, the hardware is not entirely the point of this launch. It was more about user experience, connectivity and a new way to look at the future of work.

Amy 2018 120by Amy Weiss

Epson celebrated the first day of spring with another big move in the office inkjet space: the release of two new devices, the WorkForce Enterprise WF-C20590 A3 multifunction printer and the WorkForce Pro WF-C869R A3 multifunction printer.

Amy 2018 120by Amy Weiss

It was just about a year ago that Canon announced Toyo Kuwamura, then president and CEO of Canon Solutions America (CSA), would add the roles of senior (now executive) vice president and general manager, Business Imaging Solutions Group, Canon U.S.A. (CUSA BISG) to his title — an act which may have created more complicated job titles but was a precursor to a simplified approach within the company itself — the One Canon initiative previewed at an analyst event last August. The vision of One Canon, designed to strengthen its B2B divisions and reinforce partnerships with its dealers, has now been in place for more than six months, and in March 2017, press and analysts were invited back to get a feel for how things are progressing.

Amy 2018 120by Amy Weiss

Spend any amount of time in a healthcare setting — a hospital, doctor’s office, surgical center or rehab facility, for example — and you’ll quickly realize a few things: medicine has come a long way, hospital coffee has not, and communication is absolutely vital in healthcare — something that has been both helped and hindered by technology and the need for security.

PA 2018 120by Patricia Ames

Cloud technologies are growing in popularity — especially among the SMB crowd — for their flexibility, on-demand accessibility, and lower cost relative to their on-premises counterparts. According to The small business revolution: trends in SMB cloud adoption, a study conducted by the application marketplace developer BCGS, “new applications are continually coming to the market and technological developments are steadily improving connectivity, which means we’re likely to see business using more applications at every stage of their lifecycle.” 

PA 2018 120by Patricia Ames

Ricoh pulled out all the stops at their latest dealer meeting in late October in Las Vegas. Called Convergence, the event gathered a big crowd of about 1,400 guests, including yours truly. Convergence focused on the company's plan to collaborate with dealers to help mitigate the changing work environment impacted by technological disruption. Ricoh’s plan includes sharing resources and expertise with their dealers, as well as equipping them with new technology their customers need in today’s business environment. Ultimately, the company aims to help dealers take advantage and succeed in the changing document imaging environment.

John McIntyresqby John McIntyre

In what will be the last quarterly report before the company splits, on October 28 Xerox released its third quarter earnings report and delivered more details about the pending spinoff of its business services group, to be named Conduent. The company stated that the separation work was proceeding as previously announced, and that the spinoff and creation of Conduent would be accomplished before the end of 2016 – so sometime in the next seven weeks. Considering that the Thanksgiving and Christmas holidays are included in that end-of-year period, a lot of midnight oil will be burned by the Xerox team in pursuit of completing the task at hand.