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PA 2018 120by Patricia Ames

Earlier this year at the 17th Annual EFI Worldwide Users' Conference, Jeff Jacobson made one of his first public appearances as CEO of Xerox. The inquisitive Guy Gecht, CEO of EFI, picked Jacobson’s brain about the Xerox split and the company’s future. But perhaps the most fascinating portion of the conversation was the story of Jacobson's ascension from Sun Chemical Corp’s HR office to the highest position in Xerox.

PA 2018 120by Patricia Ames

If you scan the headlines for “Toshiba” you’ll find a lot of stories about money problems connected with the collapse of its Westinghouse Electric nuclear unit. In March, the company reported huge losses tallying $9.1 billion, doubling the losses reported during the preceding fiscal year. But at their end-user/dealer event, LEAD 2017, the company’s President and CEO Scott Maccabe addressed the elephant in the room. According to Maccabe, Toshiba-Tec Corp. will survive the Westinghouse Chapter 11 meltdown completely unscathed.

Amy 2018 120by Amy Weiss

Let’s get something straight right off the bat: putting on a conference is hard work. Really hard work. We’re talking blood, sweat and tears, and that’s just picking a date. Organizing a venue, putting together a lineup of speakers, ensuring attendance, managing the schedules of the speakers and attendees, coordinating various technical requirements … I could go on and on, and it’s just the tip of the iceberg. So when I start this recap off by applauding the MWA team for putting together a fifth successful Executive Connection Summit and say it was, for all intents and purposes, a flawless event that has continued to improve every year, it’s something that deserves saying.

Amy 2018 120by Amy Weiss

Kyocera Document Solutions America held its annual Business and Technology Conference April 18-20 at the Bellagio Hotel in Las Vegas. The event, which serves as the firm’s fiscal year kickoff as well as a dealer meeting, rang in FY 18 for the company and more than 1,000 dealers and vendor partners.

PA 2018 120by Patricia Ames

In March, Chin Yoon, VP Strategic Marketing at Samsung Electronics, took the stage at Samsung’s National Dealer Meeting. Yoon covered a lot of ground in his 25-minute long address, talking about everything from Android and millennials (and how they’re taking over) to the past, present, and future of the Smart UX platform. And at the end of his presentation, you couldn’t help but feel optimistic about the future of the platform.  

PA 2018 120by Patricia Ames

In Arizona at the end of March, Samsung Printer Group held what may be their last national dealer meeting. Despite what could be described as a “fluid situation,” both Samsung and HP executives did a noteworthy job of outlining as much detail as possible about the impending transition while also maintaining an air of transparency — no small task given the large undertaking now in full swing and the level of anxiety of some of the dealers in the room.

Amy 2018 120by Amy Weiss

If it’s true that enthusiasm is contagious, then we were all infected at this week’s Xerox launch event in New York. Billed as the largest product launch in its 110-year history, Xerox launched 29 new A3 and A4 devices — and yet, the hardware is not entirely the point of this launch. It was more about user experience, connectivity and a new way to look at the future of work.

Amy 2018 120by Amy Weiss

Epson celebrated the first day of spring with another big move in the office inkjet space: the release of two new devices, the WorkForce Enterprise WF-C20590 A3 multifunction printer and the WorkForce Pro WF-C869R A3 multifunction printer.

Amy 2018 120by Amy Weiss

It was just about a year ago that Canon announced Toyo Kuwamura, then president and CEO of Canon Solutions America (CSA), would add the roles of senior (now executive) vice president and general manager, Business Imaging Solutions Group, Canon U.S.A. (CUSA BISG) to his title — an act which may have created more complicated job titles but was a precursor to a simplified approach within the company itself — the One Canon initiative previewed at an analyst event last August. The vision of One Canon, designed to strengthen its B2B divisions and reinforce partnerships with its dealers, has now been in place for more than six months, and in March 2017, press and analysts were invited back to get a feel for how things are progressing.

Amy 2018 120by Amy Weiss

Spend any amount of time in a healthcare setting — a hospital, doctor’s office, surgical center or rehab facility, for example — and you’ll quickly realize a few things: medicine has come a long way, hospital coffee has not, and communication is absolutely vital in healthcare — something that has been both helped and hindered by technology and the need for security.