Channel Voice

Is Mobile Printing Putting Your Information at Risk?

Anthony Dupree

by Anthony Dupree | 05/09/2016

With the rise of mobile workers and the demand for convenience, employees expect to be able to print anytime, anywhere from any smart, connected device. Businesses are moving quickly to meet employees’ needs and are implementing mobile print solutions. If proper actions and protocols are not taken, your solution could end up causing you more problems, such as security breaches and non-compliance issues.

.

In Praise of Incompletion

Brad Roderick

by Brad Roderick | 05/05/2016

Some years ago, I was in a small town in southern Mexico enjoying time as a tourist. I'd spent the day doing all the things tourists aren't supposed to do. I'd wandered around areas off of any beaten path, I'd eaten food prepared in, let's say, a very rudimentary manner, and enjoyed a cold drink with no regard to the ice that the bottles had been sitting in. I wasn't completely clueless or entirely ignorant of potential consequences. Foolish? Maybe. Sometimes there's a certain degree of risk in great adventure. I saw shrimp that were being raised in canals and termite tubes the size of subway tunnels. I felt mosquitoes the size of small planes and marveled at the sudden expanse of beach as I stepped out of the jungle. I rode in the back of a truck with nothing more than a hand loop to keep passengers from getting ejected as it zoomed down a highway. And now, a few years later, its funny what sights remain the clearest, what memories remain the strongest.

.

Our Ideal Office Culture: Millennials Speak

Ericka Gordon

by Ericka Gordon | 05/02/2016

Your office culture can make or break you in the eyes of millennials. Typically, people spend more time at their office than they do at home during the week, so when accepting a job offer we want to make sure the office is an environment we can enjoy. For Part 2 of my Millennials Speak series I talked with some of my peers to find out what a millennial’s ideal office culture is. This diverse group of millennials come from a variety of professional backgrounds, but there was a consistent tone across the board. Here are the five must haves:

.

Is Managed Print Services Making a Comeback?

Greg Walters

by Greg Walters | 04/25/2016

Back in the day, about four years ago, every OEM, large dealership, consultant and training house had a managed print services program. Indeed, the big concerns tossed millions of marketing dollars at prospective MPS practices — remember the great Oki motorcycle giveaways and those Ricoh MPS roadshows? How about the Photizo conferences?

.

The Millennial Wave and What it Means for the Managed Print Services Industry

Alan Leal

by Alan Leal | 04/18/2016

I’m at a red light. Instinctively, I take a quick glance at my phone and press the home button (it’s almost primal — I can barely control the urge). So what’s behind this urge? Simple. I need to know, at all times, if there’s someone trying to reach me, or if there’s been a huge signing by the New York Yankees that could change the face of our franchise (you know being a diehard Yankees fan, and all).

.

Three Key Company Indicators That Lead to a Successful Partnership

Lauren Ford

by Lauren Ford | 04/11/2016

Marriage? Babies? Sure, one day — but I don’t sense a rush. Never have, really. I’ve always been heavily career-focused, even as a kid. After countless beach days building sandcastles, my architectural dreams faded and by 22 I had earned years of experience in the communications world, reporting on Big East Conference athletics. Working with a number of public relations partners – the good, the not-so-good and the FIRED – we struggled to find the right fit for our company. To our fault, we were so focused on project milestones, that we ignored the big picture; the key indications of a successful partnership.

.

Can Millennials Make Government Workflows Efficient?

Amy Weiss

by Amy Weiss | 04/06/2016

(Author's note: I am in no way a millenial, nor do I pretend to be one. I just have the technology needs of one and sometimes write about them).
I have a confession to make. I did not vote in the last primary election. Please don’t judge me. It’s not really my fault. You see, it was a workflow issue.

.

Our Dream Boss: Millennials Speak

The Imaging Channel

by The Imaging Channel | 04/05/2016

by Ericka Gordon | 4/5/16

As a millennial I sometimes feel like a lab rat. The number of articles, columns and blogs on the internet that focus on trying to describe the perfect formula for how to manage millennials is a little shocking. As I read through all these articles and blogs I get a mental picture in my head. I envision all of us millennials sitting on one side of the glass and the older generations on the other side studying us, writing down our every move.

.

Marketing at its Best: Vendors Meeting Inkjet Customer Needs

The Imaging Channel

by The Imaging Channel | 03/30/2016

by Jim Lyons | 3/30/18

As a career-long practitioner and, for the last 10 years, a professor of marketing, it can be a bit frustrating when confronted with the outside world’s perceptions of just what “marketing” is. Primarily, in what I see as the most common misperception, many people equate “marketing” with “advertising.” Here, I want to take a shot at changing that thinking (always a danger) by pointing out some great responses by some of our leading inkjet printer vendors in applying the “Marketing Concept”.

.

The Selling Professional of Today

The Imaging Channel

by The Imaging Channel | 03/28/2016

by Greg Walters | 3/28/16

"What do you want out of life, kid?” I remember the first time somebody asked me that question. I hesitated, a 20-something kid, trying to figure my answer and this guy’s angle. In the end, I stammered out an incoherent response; he was recruiting for A.L. Williams.

.

By Definition, I Am a Millennial — Whatever That Means

The Imaging Channel

by The Imaging Channel | 03/24/2016

Jenna Stramaglioby Jenna Stramaglio | 3/24/16

According to the U.S. Census Bureau, Millennialsare born between 1982 and 2000 and represent more than one quarter of the of the nation’s population. We also carry 1 trilliondollars in student loan debt … YAY! We have all read the statistics and everyone keeps talking about us like we are some enigma, but if everyone would just take a step back and see us for what we are then there would be no problem. We are just another generation that is different than the one that preceded us — just like Gen-X and just like the Baby Boomers.

.

Hiring the Right Salespeople to Grow Your MPS Business

The Imaging Channel

by The Imaging Channel | 03/22/2016

by Aaron Dyck | 3/22/16

Hiring the right sales team is the number one challenge for any business. In managed print services the turnover rate is above 50 percent, so it’s important to choose your new sales hires carefully with an eye toward the long term. Salespeople always look and sound great in interviews, but what impression will they make on your clients? What will your customers experience once they are a member of your team?

.

Three Steps to Ensure Digitization Drives a Strong Return for Financial Firms

John Garippa Novitexby John Garippa | 3/17/16

Though we are in the digital era, many financial services organizations remain highly dependent on paper. It would be easy to assume that the number of documents being filed is decreasing, but, on the contrary, filing volumes double every 10 years. Firms continue to receive and create an abundant amount of documents, ranging from applications to advisory agreements, statements, transaction confirmations and correspondence — all of which must be managed and stored in compliance with FINRA and SEC regulations.

.

A Millennial Viewpoint: Why Your Paper Process is Driving Away Talent

NoahMithrushby Noah Mithrush | 3/15/16

I’m going to be blunt and straightforward, because I only have another 600 words or so to show you why your slow paper processes are driving away millennial talent. I have never used a fax machine. Call me new-fashioned. I think those machines are extinct now, right? They should be. What about that whole process of signing a document, where you send it to me as a PDF, I print it, sign it, scan it, email it to myself, then forward it back to you. I did that once (HA!).

.

Three Alternatives to ‘Clicks’

by Greg Walters | 3/9/16

It’s been almost a year since I’ve written about copiers here at The Imaging Channel. During that time I’ve been in the field, in the IT realm, watching office print disintegrate from the end user side of things.  It isn’t 1999 out there; companies are not buying big, 11x17 copiers as they once did and end users are not printing emails or recipes by the thousands anymore.  On the good side, end users don’t hate printers or copiers as much. Unfortunately, that’s because end users hardly, if ever, think about print.  To them, toner on paper is approaching irrelevancy.  

.

Chargeback and MPS: Top Tips For a Chargeback Program

MichaelDErricoCITby Michael D'Errico | 3/7/16

Despite the move to digitization, printing still reigns as an essential office function. While this would seem to indicate the need for organizations to have a clear understanding of how much they spend on print and document-related services, the reality is that most companies have limited insight into the complexities of their document infrastructure.

.

Does Your MPS Program Cause More Pain Than Profit?

Sarah Custer Supplies Networkby Sarah Custer | 3/2/16

Even with all their virtues, MPS engagements can sometimes cause pain for those involved. Maybe it’s a painful process for your staff. There could be inconsistencies or service gaps for your customers. There may even be pain imposed by your business partners. Almost every reseller has certain vendor obligations they must meet, whether to manufacturers, remanufacturers, software providers, ERPs, and so on. Those obligations can often overcomplicate solutions or processes that should otherwise be simple for the reseller and their customers.

.

Managing IT Services Expectations

by Marc Winter | 2/29/16 

“It’s like we spend more time fighting for pennies on the floor instead of taking dollars off of the table.” This is an amazing quote from an owner who hasn’t met expectations from his managed IT services business. A lot of dealers are reaching this conclusion, and the cause is usually a combination of high expectations and low ceiling business execution. So what can dealers do to recalibrate?

.

Big Data, Predictive Analytics and the IoT: The Buzzwords are the Real Thing at ECS 2016

The Imaging Channel

by The Imaging Channel | 02/23/2016

by Amy Weiss | 2/23/16

MWAi Intelligence held its fifth Executive Connection Summit (ECS) February 18-20 at the Hotel Valley Ho in Scottsdale, Arizona. Featuring a solid day-and-a-half lineup of presentations from industry leaders as well as a press conference,awards ceremony, and multiple dinners and networking opportunities, the ECS has solidly established itself as the industry’s premier event.

.

Five Ways to Use Big Data in Your Business Right Now

The Imaging Channel

by The Imaging Channel | 02/17/2016

by Patricia Ames | 2/17/16

Everybody talks about big data, but what is it really? Where do you get it, how do you compile it, and how can you use it in your business RIGHT NOW to be more effective? 

.