by Patricia Ames | 2/27/15
I can’t remember a time when I have returned from an OEM dealer event where the two biggest impressions left with me were music and laughter. But it just happened at the recent Konica Minolta event. That says a lot about a company that is also absolutely serious about technology and innovation.
by Greg Walters | 2/17/15
Managed print services as they once were have been replaced by dead programs. More than that — walking dead programs. Zombies. Barely detectable, cannibalistic programs crept into organizations of all sizes promising impossible cost reductions and spreading the commoditization of services. The establishment, in unfamiliar territory, created a false sanctuary and moved toward small-footprint, multifunction laser printers. Some returned to liquid toner, hoping to shake those pesky cartridge re-animators while others implemented subscription-based schemes. Some stayed the course selling copiers.
by Greg Walters | 1/21/15
"We've made too many compromises already; too many retreats. They invade our space and we fall back. They assimilate entire worlds and we fall back. Not again. The line must be drawn here! This far, no further!" - Jean Luc Picard
by Jake Fishman | 1/19/15
There are a lot of reasons to feel confident in what 2015 has in store for the print industry. The economy (at least in the U.S.) is looking as strong as it has in recent memory, there are a number of interesting strategies and initiatives emerging, and many vendors in our industry are now posting solid profit and revenue growth. However, there are powerful technological and behavioral changes unfolding that will impact printing as we know it, and the real storyline for 2015 and the years to come will be the evolution of our industry in the face of these changes.
by Dave Sobel | 12/29/14
With the year-end approaching, it’s time for analysts (and guys like me) to make our predictions for 2015. It’s a time-honored tradition, as the end of one year and the start of another feels like a great time for us to be gazing into our crystal balls.
by Greg Walters | 12/26/14
Looking back across the months, the managed print services landscape is littered with familiar stories of success and defeat: OEMs still pitch hardware, albeit in the format they sold against just 12 short months ago. Software is the software that’s always been. Heck, Preo might even make a comeback.
by Greg Walters | 12/8/14
I'm writing this three weeks after the Executive Connection Summit and I’m still feeling the effects. Intel, SAP, Cisco — foundational members of the technology industry, stalwart believers in all things connected, came to speak here in our backyard. To be sure, it stands as the best show in the industry, with superior content. As Gavin Williams said, “The goal was really to educate as much of the industry as possible about the innovation available today.” The bar is officially higher, but there’s something more recondite just under the surface.
by Patricia Ames | 11/3/14
I had the opportunity to attend the Executive Connection Summit in Scottsdale this past week, which was hosted by Technology United – a unique consortium of solution providers in the imaging channel. As if setting the tone, that unique quality permeated the entire event, starting with the hip, retro venue, crossing over to a dizzying array of speakers with highly diverse backgrounds both in the channel and outside it, and ending each evening with fun and unusual dinners.
by Greg Walters | 10/22/14
The debate rages — is there, will there ever be, a paperless office? The politically correct response is, “no silly, it's less paper, not paperless.” My answer is the paperless office is already here and those who refuse to admit it are deniers. In the end, we’re all simply debating ourselves, expecting different results; academic insanity. As I consider the denier position, if print volume is increasing or holding steady, why has HP been experiencing so many challenges and why did International Paper shutter paper-making plants? I can imagine many carriage and buggy whip manufactures feeling the same way and expressing similar arguments the year automobiles started replacing horse drawn carriages en masse: 1913.
by Dave Sobel | 10/1/14
As I write this article, I’m in Dusseldorf, Germany, where we are hosting our MAX 2014 conference for the German market. This is the fourth of our series, and the team has flown around the world, visiting Australia, the U.S., the UK, and now mainland Europe. The focus has been on business growth, and how to grow your business, expand product lines, and add recurring revenue.