The Imaging Channel


Office Automation Dealers Encounter Bigger Customer Expectations

Konica Minoltaby Laura Blackmer, Konica Minolta Business Solutions USA

For many years, the office automation dealer sales channel successfully sold its goods via product specifications and price. Today, however, that same channel faces radically different customer expectations that are significantly bigger and must be met — or no deal.


HP’s Q1 Financials: PCs are Kicking Butt. Printing — Maybe
John McIntyre

by John McIntyre   On Feb. 22, HP Inc. released its Q1 2018 earnings report, covering the company’s performance for the period from Nov. 1, 2017 through Jan. 31, 2018. Financial highlights for the period included:

A Few Takeaways From the BTA Spring Break Event
Amy Weiss

by Amy Weiss   There was a brief period of time a few years back when it seemed that live events might be replaced. Virtual meetings, webinars, podcasts — everything about the virtual office felt like it might transfer over to meetings and...

Selling Horizontal Solutions in Vertical Markets
Larry Trevarthen

by Larry Trevarthen   Document imaging has many commonalities across businesses in different vertical segments. All require speed, high image quality, exceptional paper handling and affordable solutions. Today’s businesses are looking beyond the...